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BLDedicated professional with experience in customer service and graphic design.
Experience
General Merchandise Clerk
Meijer
Oct 2023 - Present (2 years 1 month)
Manager Aide
McDonald's
Jun 2021 - Nov 2023 (2 years 5 months)
Graphic Designer Volunteer
Remote
Jun 2021 - Aug 2021 (2 months)
Dedicated RCM professional with 6+ years in healthcare billing.
Experience
Assistant Team Lead
Synergies Health Pvt
Jan 2023 - Present (2 years 10 months)
Senior Appeals Executive
Synergies Health Pvt
Jan 2020 - Present (5 years 10 months)
Medical Billing Data Entry Specialist
RBCertified Scrum Master with expertise in Agile project management and team leadership.
Experience
ICScrum Master
Inchcape Digital Delivery Center
Apr 2023 - Present (2 years 7 months)
Scrum Master (Delivery Manager)
Edamama
Aug 2022 - Apr 2023 (8 months)
Scrum Master (Project Manager)
I am an operations leader specializing in team management, process improvement, and client-focused support.
Experience
TEMember Care Advocate
Teleperformance
Jul 2025 - Present (4 months)
Program Specialist - Domestic Relations
Openwork
May 2024 - Aug 2025 (1 year 3 months)
ESL Teacher
RKExperienced Agile Coach and Product Owner with a digital transformation focus.
Experience
STFounder & CEO
Sivall Technologies
Dec 2018 - Present (6 years 11 months)
Senior Delivery Manager
Tous Jewelry
Dec 2023 - Nov 2024 (11 months)
Product Owner
Volkswagen Digital Hub
Results-driven senior manager specializing in procurement and project management.
Experience
Senior Procurement and Sourcing Manager
Kontoor Brands Panama
May 2019 - Apr 2025 (5 years 11 months)
Americas Raw Material Supply Manager
VF Sourcing Latin America
Jul 2017 - May 2019 (1 year 10 months)
Procurement Supervisor
VF Sourcing Latin America
Mar 2014 - Jul 2017 (3 years 4 months)
ASAmbitious mechanical engineering student with a passion for design.
Experience
Sponsorship Team Member
Team Urja
Jun 2023 - Present (2 years 5 months)
Graphics Designer
DRS GAMING Pvt. Ltd.
Aug 2022 - Present (3 years 3 months)
Intern
Customer service supervisor with expertise in team leadership and retention.
Experience
iGaming Customer Service Supervisor
Innotech
Feb 2024 - Present (1 year 9 months)
Customer Service & Sales Team Supervisor
Commonwealth Casualty Company
Feb 2023 - Feb 2024 (1 year)
Underwriter, Agent Support & Sales Specialist (B2B Support & Sales)
Customer service leader driving team performance, process improvement, and outstanding customer experiences.
Experience
Customer Support Specialist
Self-Employed
Jun 2025 - Present (5 months)
Customer Service Team Lead
Access Bank PLC
Dec 2021 - May 2025 (3 years 5 months)
Live Chat/Email Support Rep
MKDynamic client support supervisor passionate about team leadership and customer experience.
Experience
Client Support Supervisor
NALA Money
Jun 2024 - Present (1 year 5 months)
KYC Analyst
Yellow Card Financial
Jan 2023 - Dec 2023 (11 months)
Support Associate
Yellow Card Financial
JFDedicated virtual assistant with strong customer service and leadership skills.
Experience
Team Leader (Financial Account)
Support Services Group APAC
Jul 2023 - Mar 2024 (8 months)
Virtual Assistant
Upwork
Jul 2024 - Jan 2024 (-1 years 6 months)
Customer Service Representative - Associate Team Leader
TechMahindra
ACDedicated customer service leader with a passion for AI training.
Experience
Team Leader, Customer Service Representative
Multichoice Ghana
Jan 2020 - Present (5 years 10 months)
Machine Operator
Innovations and Manufacturing Group
Jan 2018 - Nov 2018 (10 months)
National Service Assistant
Detail-oriented accounting representative with leadership experience.
Experience
Team Leader
RPP EXPRESS INC
Nov 2023 - Mar 2024 (4 months)
Accounting Representative
RPP EXPRESS INC
Nov 2023 - Mar 2024 (4 months)
Sales Manager
Yandex.Taxi
Nov 2022 - Mar 2024 (1 year 4 months)
AUBilingual operations and quality analyst with a passion for HR.
Experience
QA Analyst
CashApp
Jul 2021 - Jun 2025 (3 years 11 months)
Fraud Agent
Rappi S.A.
Experienced technical support leader focused on training, service quality, and escalation management.
Experience
Technical Support Consultant
Inter Trade Bio
Jan 2022 - Dec 2024 (2 years 11 months)
Training Manager and Team Leader
Maroua Shopping
Jan 2019 - Dec 2022 (3 years 11 months)
Motivated project coordinator with strong grant writing and proposal experience.
Experience
Proposal Specialist
CDW Government
Mar 2025 - Present (8 months)
Grant Writer
The Place of Forsyth County, Inc.
Apr 2023 - Oct 2024 (1 year 6 months)
Project Coordinator
WestRock Company
Jan 2017 - Dec 2021 (4 years 11 months)
MM
South Africa45k-60k USD
Dedicated Project Manager with a proven track record in diverse industries.
Experience
Digital Project Manager
Coherence Digital
Mar 2025 - Present (8 months)
Project Manager
Strategic brand management expert with seven years of FMCG experience.
Experience
Global Brand Manager
Colart – Winsor & Newton
Jan 2020 - Present (5 years 10 months)
Junior Brand Manager
Colart – Winsor & Newton
Jan 2020 - Jan 2022 (2 years)
Marketing Executive
Colart – Winsor & Newton
CADedicated hospitality professional with strong leadership and problem-solving skills.
Experience
Freight Forwarder
CURA
Feb 2023 - Feb 2024 (1 year)
Remote Team Member
ArtNaturals USA
Mar 2019 - Jan 2023 (3 years 10 months)
Operations Manager
MCYJ Tamarindo
May 2015 - May 2017 (2 years)
FBI optimize operations, leading teams to exceed performance goals.
Experience
WNDeputy Manager / Operations Manager
WNS
Jun 2023 - May 2025 (1 year 11 months)
WNAssistant Manager
WNS
Aug 2021 - Jun 2023 (1 year 10 months)
HSInbound Bank Associate
HSBC
Synergies Health Pvt
Jan 2019 - Present (6 years 10 months)
Willis Towers Watson
Jan 2022 - Aug 2022 (7 months)
Associate, Corporate Control Manager
J.P. Morgan Chase & Co.
Jul 2021 - Jan 2022 (6 months)
Business Analyst (Team Lead)
J.P. Morgan Chase & Co.
Aug 2019 - Jul 2021 (1 year 11 months)
Ministerio de Educación
Oct 2023 - Jul 2025 (1 year 9 months)
SUAccount Service Representative
Seattle Public Utilities
May 2022 - Aug 2023 (1 year 3 months)
SHTeam Supervisor - SBA
Shiftsmart
Jun 2020 - Feb 2022 (1 year 8 months)
Apr 2023 - Apr 2024 (11 months)
Agile Coach / Scrum Master
Wefox Insurance AG
Jan 2023 - Apr 2023 (3 months)
Senior Product Owner & Enterprise Agile Coach
Alvatross by Satec
Sep 2022 - Feb 2023 (5 months)
Customer Service Team Leader
Payroll Data Service (Caterpillar)
Oct 2007 - Mar 2014 (6 years 5 months)
Turbine Testing Lab (TTL)
Feb 2023 - Jun 2023 (4 months)
Head Of Operations
Wizzes Club Pvt. Ltd.
Mar 2021 - Jan 2023 (1 year 10 months)
Creative Head
T2K Esports Pvt. Ltd.
Jul 2022 - Dec 2022 (5 months)
Commonwealth Casualty Company
May 2022 - Jan 2023 (8 months)
Customer Service & Sales Representative
Commonwealth Casualty Company
May 2021 - May 2022 (11 months)
Translator
Naser and Mansour Awwad Company
Aug 2019 - Jul 2021 (1 year 11 months)
Access Bank PLC
Dec 2019 - Dec 2021 (2 years)
Inbound Customer Service Rep
Access Bank PLC
Dec 2017 - Dec 2019 (2 years)
Application Support Specialist
Access Bank PLC
Jun 2016 - Dec 2017 (1 year 6 months)
Jan 2023 - Nov 2023 (10 months)
Nov 2021 - Jul 2023 (1 year 8 months)
Student Teacher
Talisay City National Highschool
Sep 2019 - Jan 2020 (4 months)
Dawhenya Irrigation Center
Sep 2015 - Aug 2016 (11 months)
Teacher (Mathematics and Science)
Rising Soul International School
Jun 2014 - Jul 2014 (1 month)
Bar Waitress
Kazakh Club & Hotel Letoonia
May 2022 - Oct 2022 (5 months)
Technical Support Operator
Yandex.Taxi
Oct 2021 - Jun 2022 (8 months)
Jun 2019 - Oct 2019 (4 months)
Fraud Agent
Uber S.A.S.
Sep 2015 - Mar 2018 (2 years 6 months)
FullFunnel
Aug 2023 - Mar 2025 (1 year 7 months)
Project Manager
Create Ape
Mar 2022 - Mar 2023 (11 months)
Project Manager
eCore Services
Aug 2021 - Apr 2022 (8 months)
Project Manager
Telesure Investment Holdings
Oct 2018 - Jun 2021 (2 years 8 months)
Jan 2019 - Jan 2020 (1 year)
Account Manager
Earn Studios
Jan 2016 - May 2019 (3 years 4 months)
Front Office Manager
Hotel Esplendor Tamarindo
Jan 2015 - Oct 2015 (9 months)
Reception Supervisor
Hotel Tamarindo Diría
Dec 2013 - Dec 2014 (1 year)
Feb 2020 - Aug 2021 (1 year 6 months)
TEFlex ACCM / Team Manager
Teleperformance
Sep 2019 - Feb 2020 (5 months)
TETeam Manager
Teleperformance
Nov 2010 - Feb 2020 (9 years 3 months)
