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Veena Nanjappa

@veenananjappa

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Experienced Accounts Payable professional with strong leadership skills.

India

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What I'm looking for

I am looking for a role that offers professional growth and the opportunity to implement innovative solutions.

I am a dedicated Accounts Payable professional with extensive experience in managing end-to-end processes. My journey began with a Bachelor of Commerce, followed by an MBA, which equipped me with a solid foundation in finance and accounting. Over the years, I have honed my skills in Oracle and SAP environments, focusing on invoice processing, team management, and operational excellence.

In my current role as Assistant Manager at First American India Pvt Ltd, I lead a team of 15, overseeing invoice processing and ensuring compliance with service standards. I have successfully implemented process improvements that reduced invoice holds and enhanced team performance. My commitment to quality and efficiency has been recognized through awards for outstanding performance during transitions.

With a self-driven work approach and excellent communication skills, I thrive in dynamic environments. I am passionate about fostering team dynamics and continuously improving processes to deliver better solutions. I am now seeking a challenging position that allows me to leverage my expertise and contribute to a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

Current

Accounts Payable-Assistant Manager

Current

First American India Pvt Ltd

Feb 2021 - Present (4 years 3 months)

Managed a team of 15 members across Invoice Processing, Disbursements, and Reports, tracking individual and team metrics. Led projects to reduce invoices on hold and duplicate submissions, actively resolving day-to-day issues and escalations. Ensured desktop procedures were updated, improved quality with the Quality Team, and reported operational metrics to management.

Accounts Payable Invoice Management Team Leadership Performance Management Project Management Quality Improvement Oracle SAP

Accounts Payable-Team lead

Accenture Services Pvt Ltd

Nov 2019 - Feb 2021 (1 year 3 months)

Led a team of 15 handling invoice processing and helpdesk queries, ensuring compliance with SOX and service baselines. Trained new team members, assessed work quality, and prepared various financial reports including KPI and overdue reports. Initiated client calls to discuss issues and process improvements, and managed performance evaluations for direct reports.

Accounts Payable Invoice Management Team Leadership SOX Compliance Quality Assurance KPIs Client Communication

Accounts Payable-Process lead

Capgemini Technology Services India Limited

Mar 2019 - Oct 2019 (7 months)

Managed Accounts Payable, Helpdesk, and Payments teams, focusing on sensitive vendor and high-dollar value quality control. Initiated client discussions for process improvements and validated weekly and monthly reports for client presentations. Organized training workshops to enhance team efficiency and handled helpdesk tickets from vendors.

ServiceNow Accounts Payable Quality Control Client Communication Training Q2R Vendor Management

Accounts Payable-Process lead

Capgemini Technology Services India Limited

Dec 2016 - Nov 2018 (1 year 11 months)

Functioned as a KT Traveller for two new project transitions to the US, contributing to the Global Enterprise Model's impact assessment. Supported automation processes like In-STREAM and VIM upgrades, and facilitated the migration of query handling to service-first tickets. Conducted regular training for new joiners and managed fortnightly and monthly governance reviews with clients.

ServiceNow Accounts Payable Transitions Automation Vim Training Service Now Q2R

Accounts Payable-Team lead

Accenture Services Pvt Ltd

Aug 2005 - Dec 2014 (9 years 4 months)

Performed supervisory roles including GR-IR Clearing, Vendor clearing, and Direct debit clearings, ensuring timely and accurate processing of invoices through Oracle Application. Managed team metrics, conducted performance evaluations, and implemented process improvements. Prepared various reports such as KPI, overdue, and payment on time analysis.

Accounts Payable Team Leadership GR IR Clearing Vendor Management KPIs Process Improvement Client Communication Financial Reporting

Education

Degrees, certifications, and relevant coursework

Mitralaya College for Women

P.U.C

Completed Pre-University Course at Mitralaya College for Women. This foundational education prepared for higher studies.

Karnataka Vidya Shala

S.S.L.C

Completed Secondary School Leaving Certificate at Karnataka Vidya Shala. This marked the completion of secondary education.

Maharani Arts and Commerce College – Bangalore University

Bachelor of Commerce, Finance

Completed a Bachelor of Commerce with a focus on Finance. The curriculum provided a strong foundation in accounting principles and financial management.