Manager, Detection Engineering

The Red Canary Detection Engineering team at Zscaler continues to push the boundaries of threat detection and response with a unique combination of operations, threat research, and engineering in tight integration with the development team that designs our analysis platform and the Red Canary Threat Detection Engine. The security landscape is always shifting and introducing new adversaries and our team operates 24/7 to track down threats in endpoint data and deliver fast and practical detections to our customers.

We're looking for an experienced Manager, Detection Engineering to join our Detection Engineering team. Reporting to the Senior Director of Detection Engineering, you'll be responsible for:

• Leading a group of detection engineers to identify and investigate threats in endpoint, cloud and identity telemetry and create timely, quality, and practical threat detections
• Managing, mentoring, and coaching direct reports
• Defining and managing operational metrics for reporting to identify improvement opportunities
• Championing our security operations platform, working alongside other managers and peer teams to create change
• Building and maintaining relationships across security operations, community, support, and our customers to ensure the best possible customer experience
• Leading root cause analysis for investigative quality issues and directing next steps to address and prevent recurrence

What We’re Looking for (Minimum Qualifications)

• 5+ years experience working in a Security Operations Center (SOC) or security engineering team with previous people management experience
• Technical proficiency with Identity, Cloud, and Endpoint Detection Response (EDR) tools, and performing investigations at scale
• Desire to mentor, coach, and manage highly technical direct and indirect reports
• Proficiency creating and managing operational metrics that increase team efficiencies and quality
• Experience working within high-pressure environments and acting as an escalation for high-value customers
• Ability to manage effective relationships with organizational leaders and drive initiatives to completion

What Will Make You Stand Out (Preferred Qualifications)

• Experience with software development, databases, or security automation
• Experience in building teams from the ground up or scaling a team from start up to enterprise

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