About Velaro
Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management – a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.
Velaro clients are assigned a dedicated Success Manager who is their guide to live help success. Through our consultative process, we help you apply our chat expertise towards your specific business goals.
Delivered in the cloud, our software-as-a-solution platform is currently deployed on thousands of websites. Clients include Fortune 500 as well as Internet Retailer Top 500 E-commerce businesses.
FAQs
- When was Velaro founded?
- Velaro was founded in 2000.
- What industries or markets does Velaro operate in?
- Velaro operates in the following markets: Live Chat, Customer Engagement, Customer Experience, Customer Success, Customer Support Tools, Customer Support, Help Desk, Enterprise Software, and SaaS.
- How many employees does Velaro have?
- Velaro has 11-50 employees.
- Does Velaro support remote work or working from home?
- Yes, Velaro is a remote-friendly company.
- What employee benefits does Velaro offer?
- Velaro provides 1 benefit to their employees.
- Does Velaro offer a four-day work week?
- No, Velaro does not offer a four-day work week.
- What is Velaro's tech stack?
- Velaro has 14 technologies in their tech stack.
- What is Velaro's website?
- Velaro's website is velaro.com.
