Remote Help Desk companies

Discover the best remote Help Desk companies in the world. View a company’s profile to learn about its mission, culture and values, tech stack, employee benefits, and open remote roles.

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5 companies

    Help Scout logo
    6 jobs available
    Icons/design/feather/users

    51-200

    Icons/design/feather/2 layers

    87 tech stacks

    Icons/design/feather/stars

    13 benefits

    Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

    Jitbit logo
    0 jobs available
    Icons/design/feather/users

    1-10

    Icons/design/feather/2 layers

    30 tech stacks

    Jitbit Software is a software company behind Jitbit Helpdesk - a popular help desk software app. Jitbit Help Desk offered both as a "on-premise"​ server software, and a SaaS cloud-hosted solution. Jitbit is based in US, UK and Latvia. Big enough to be stable. PROFITABLE AND SELF-FUNDED. We've been around since 2005. We are profitable and self-funded. We don't have to please anybody but our customers.

    HelpDocs logo
    0 jobs available
    Icons/design/feather/users

    1-10

    Icons/design/feather/2 layers

    17 tech stacks

    Icons/design/feather/stars

    4 benefits

    Hi, we're HelpDocs.On the surface you might think we're another knowledge base product. And yes, it's true we do make knowledge base software. But we've also grown to create a company of people who love what they work on.What working well together means to us.Work happilyWe believe you should work where you're most comfortable, whether that's staying put in your cosy cottage or exploring the world.Over-communicateOver-communication is important as a remote team, so we encourage it.

    HelpJuice logo
    0 jobs available
    Icons/design/feather/users

    11-50

    Icons/design/feather/2 layers

    42 tech stacks

    Icons/design/feather/stars

    3 benefits

    We Help Companies Save Millions In Customer Support With Our Powerful Knowledge Base Helpjuice is the world's best knowledge base platform. We are proud to be able to deliver instant support to companies ranging from small businesses to large, well-established Enterprises. Our customers include: Walmart, Hertz, The US Government, Indeed.com, Intercom, Stanford, GA Tech, and many others. As a result have been able to save them over $10,000,000 in customer support costs by helping them utilize the Helpjuice knowledge base platform.

    Velaro logo
    0 jobs available
    Icons/design/feather/users

    11-50

    Icons/design/feather/2 layers

    14 tech stacks

    Icons/design/feather/stars

    1 benefit

    Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management – a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction.

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