South Africa onlyJoin a global Intelligent Support-as-a-Service leader as a Customer Support Consultant, delivering outstanding customer support in crypto trading via live chat and email.
Requirements
- Excellent English communication skills (minimum C1 level)
- At least 6–12 months of live chat support experience, preferably in crypto or financial services
- Basic financial knowledge or payment/banking experience
- Crypto industry knowledge
- CRM experience in Salesforce
- Strong analytical, logical thinking, and problem-solving skills
- Positive, proactive and responsible attitude
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Benefits
- Flexible schedule
- Opportunity to cooperate fully remotely
- Inclusive international environment
- Compensation in USD
- Rewards for referring friends
- Balance between project workload and personal time
- Internal health policy
- Responsive leadership interested in your development and long-lasting cooperation
- Greenhouse conditions for self-development
- Culture built on trust, with no time-tracking requirements
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