(fluent English & Spanish) Customer Support Consultant (LATAM, remote)

Join SupportYourApp as a Customer Support Consultant and deliver outstanding customer support in a multicultural and multilingual environment. Enjoy working from home, mastering new skills, and achieving challenging goals in a People First management approach.

Requirements

• Deliver outstanding customer support via calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

Benefits

• Fixed schedule: Monday–Friday, 11 PM–7 AM CET
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time, but also – internal health policy
• Responsive leadership interested in your development and long-lasting cooperation
• Greenhouse conditions for self-development
• A culture built on trust, with no time-tracking requirements