About Influx
We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7.
We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained agents in one month.
Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS, and revenue per customer.
Our service comes fully managed. We use a three-part management system to ensure consistently high performance from all of our agents.