About Influx
We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7.
We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained agents in one month.
Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS, and revenue per customer.
Our service comes fully managed. We use a three-part management system to ensure consistently high performance from all of our agents.
FAQs
- When was Influx founded?
- Influx was founded in 2013.
- Who is the CEO of Influx?
- Leni Mayo is the CEO.
- What industries or markets does Influx operate in?
- Influx operates in the following markets: Customer Service, Customer Support, Customer Success, and Live Chat.
- How many employees does Influx have?
- Influx has 501-1000 employees.
- Where does Influx have employees?
- Influx has employees in Australia, United States, Kenya, Indonesia, Jamaica, Brazil, Philippines, and India.
- Does Influx support remote work or working from home?
- Yes, Influx is a remote-friendly company.
- What employee benefits does Influx offer?
- Influx provides 4 benefits to their employees.
- Does Influx offer a four-day work week?
- No, Influx does not offer a four-day work week.
- What is Influx's tech stack?
- Influx has 49 technologies in their tech stack.
- What is Influx's website?
- Influx's website is influx.com.
Australia
United States
Kenya
Indonesia
Jamaica
Brazil
Philippines
India
