About Influx
We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7.
We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained agents in one month.
Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS, and revenue per customer.
Our service comes fully managed. We use a three-part management system to ensure consistently high performance from all of our agents.
FAQs
- Which countries does Influx have remote employees in?
- Influx has employees in Australia, United States, Kenya, Indonesia, Jamaica, Brazil, Philippines, and India.
- What benefits does Influx offer?
- Influx lists 4 benefits: On the job training, Technology allowance, Paid vacation, and Flexible working hours.
- Does Influx offer a four-day work week?
- Influx does not list a four-day work week among its benefits.
- What is Influx's tech stack?
- Influx lists 49 technologies in its tech stack, including Optimize, VWO, Facebook Ads, Twitter Ads, and Google Tag Manager.
- When was Influx founded?
- Influx was founded in 2013.
- Who is the CEO of Influx?
- Leni Mayo is the CEO of Influx.
- How many employees does Influx have?
- Influx has 501-1000 employees.
- What industries or markets does Influx operate in?
- Influx operates in the following markets: Customer Service, Customer Support, Customer Success, and Live Chat.
- What is Influx's website?
- Influx's website is influx.com.
Australia
United States
Kenya
Indonesia
Jamaica
Brazil
Philippines
India