18 Remote Chat companies

A better way to support your customers. Groove's Shared Inbox, Knowledge Base, and Reports help your team provide personal support at scale. All without breaking the bank. A lot of people ask me why we bothered to build Groove. It’s a fair question. There are plenty of options out there for support software. But the problem was that none of the options were right for me. My small business was using Gmail to keep up with support emails, and we were struggling.

Launched in 2011, Twitch is a one-of-a-kind collision of subcultures, games, communities, and streamers co-creating content around everything they’re into. This is more than just watching; this is multiplayer entertainment — unique, live, unpredictable, never-to-be-repeated experiences created by the interactions of many. Twitch brings the joy of co-op to everything gamers love, from anime marathons to esports competitions and more.

Our mission is to empower organizations to own their conversations by developing the world’s most flexible and secure open source communications platform.

At Sendbird, our mission is to build connections in a digital world. We believe that digital doesn’t have to mean impersonal. That physical boundaries shouldn’t create relationship boundaries. We believe in authenticity over superficiality, and in conversations over text messages.

Intercom is the world’s first customer platform helping internet businesses accelerate growth. Thanks to the internet, the way people communicate is drastically different than it was 10, even 5 years ago. Messengers like WhatsApp have become the preferred mode of communication in every aspect of consumers’ lives, and now that switch is happening with businesses too. Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support.

Discourse is the 100% open source discussion platform built for the next decade of the Internet. We build a community platform for civilized discussion on the web — we feel so strongly about it that we even named our company Civilized Discourse Construction Kit, Inc. We started in 2013 with 3 co-founders unusually passionate about online discussion. We’re now a team of 55 and growing fast. First and foremost we are a hosting company.

Gitter is a chat and networking platform that helps to manage, grow and connect communities through messaging, content and discovery. Gitter is where developers come to talk. Our mission is to connect developers, helping them to form deep relationships with each other and the technologies they use. Gitter connects nearly 600,000 developers. Our community messaging network is home to over 50,000 public chat communities, including Microsoft, Google, Amazon AWS, the W3C and many more.

Our mission is to bring our clients the best talent in the industry, empower our team with the necessary skills and resources, and provide the best employment experience and opportunities to all our team members.

We believe that communication between businesses and their customers should be easy, convenient and reliable. That's why we built an omnichannel customer engagement platform that helps businesses to interact with their customers and offer their services on the web and multiple messaging apps. We believe that communication between businesses and their customers.

Olark is bootstrapped and profitable, and our entire founding team is made up of second-time entrepreneurs. Self-direction, independent thinking, and open communication are incredibly important to us. We value each teammate's contribution, and strive to both teach and learn from each other. We can't wait to hear what you'll bring to the team. We are looking for smart and talented individuals who want to contribute to our team and product in a big way.

Since 2015, we've worked with 100+ brands to increase conversions with our unique approach to live chat and level up their operational results through our customer service support. From the beginning, we focused on providing high level "business partner minded support" to our clients rather than the lowest cost "outsourced agents" other providers have pitched for decades. With our 24/7 live chat team, we're not just answering visitor questions.

We build full-service support teams that flex and scale monthly, enabling companies to deliver fast, high-quality support experiences, 24/7. We operate out of 8 countries to deliver 24/7, fast resolutions for our clients. Our recruiting and management engine can deliver 200+ trained agents in one month. Companies work with us to scale their support operation quickly while improving key metrics such as response to resolution, CSAT, NPS, and revenue per customer.

Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.

Join a no BS, agenda-free community focused on research and insights for the current moment and drive decisions through the power of the crowd! Pulse Q&A is a platform dedicated to helping executives make better strategy, innovation, and technology decisions. Today, many of these leaders still rely on one-size-fits-all reports to drive organizational change. We built Pulse Q&A to change that!

We'd love to work with someone like you. We care about creating a delightful experience: for people who use Discord and for ourselves. We value a workplace that's as diverse as our product. People here do work that matters. We keep moving forward with a figure-it-out mentality. And above all, we remember to work with empathy, kindness, and compassion. All of our values help us make a better product, better decisions, and foster a better work environment.

Gist offers a complete CRM platform with all the tools and integrations you need to grow better - whether you want to increase leads, accelerate sales, engage and onboard customers or streamline customer service. Gist is the ultimate growth stack for your business. With user analytics, live chat, email marketing, and marketing automation all in one place, you can craft every interaction with your visitors, leads, trial users, and customers like a pro.

Crisp is a customer service software. Around 300K companies around the world use Crisp to help their customers. Around 200M visitors are using the chat widget every month. Our mission is to make the next-generation customer support app for startups. An app that makes customer support easier for end-users & support agents. Customer support is a strong part of our culture. Everybody in the company, from developers to marketers helps customers.

Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management – a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction.