About Ansafone Contact Centers, LLC
What began in 1970 as a modest, family-owned answering service has evolved into one of the nation's leading business process outsourcing (BPO) providers. For over five decades, Ansafone Contact Centers has navigated the shifting landscapes of technology and customer service, transforming from a traditional call center into a sophisticated, omnichannel engagement hub. This journey reflects a relentless commitment to adaptation, moving beyond simple telephone interactions to embrace a comprehensive suite of communication tools including email, live chat, and social media management.
Today, Ansafone stands as a testament to sustainable growth and family values, having successfully transitioned leadership to the second generation while maintaining its core mission of connecting people. Headquartered in Santa Ana, California, with additional operations in Ocala, Florida, the company now serves a diverse roster of clients ranging from healthcare and government to retail and finance. By integrating cutting-edge technologies like the Genesys Pure Cloud system with a deeply human-centric approach, Ansafone continues to redefine the customer experience, proving that even as tools change, the value of a personal connection remains timeless.
FAQs
- When was Ansafone Contact Centers, LLC founded?
- Ansafone Contact Centers, LLC was founded in 1970.
- Who is the CEO of Ansafone Contact Centers, LLC?
- Randy Harmat is the CEO.
- What industries or markets does Ansafone Contact Centers, LLC operate in?
- Ansafone Contact Centers, LLC operates in the following markets: Business Process Outsourcing (BPO), Customer Service, Call Center Services, Omnichannel Communication, Healthcare Support Services, Government Services, Retail Support Services, Financial Services Support, Live Chat Support, and Social Media Management.
- How many employees does Ansafone Contact Centers, LLC have?
- Ansafone Contact Centers, LLC has 501-1000 employees.
- Where does Ansafone Contact Centers, LLC have employees?
- Ansafone Contact Centers, LLC has employees in United States.
- Is Ansafone Contact Centers, LLC hiring?
- Yes, Ansafone Contact Centers, LLC has 1 open remote job.
- Does Ansafone Contact Centers, LLC support remote work or working from home?
- Yes, Ansafone Contact Centers, LLC is a remote-friendly company.
- What employee benefits does Ansafone Contact Centers, LLC offer?
- Ansafone Contact Centers, LLC provides 8 benefits to their employees.
- Does Ansafone Contact Centers, LLC offer a four-day work week?
- No, Ansafone Contact Centers, LLC does not offer a four-day work week.
- Is Ansafone Contact Centers, LLC transparent about salaries?
- Yes, Ansafone Contact Centers, LLC practices salary transparency, often including salary or compensation ranges in their job posts. They provide salary data for 1 role.
- What is Ansafone Contact Centers, LLC's tech stack?
- Ansafone Contact Centers, LLC has 1 technology in their tech stack.
- What is Ansafone Contact Centers, LLC's website?
- Ansafone Contact Centers, LLC's website is ansafone.com.
United States
