Sendbird

At Sendbird, our mission is to build connections in a digital world.

We believe that digital doesn’t have to mean impersonal. That physical boundaries shouldn’t create relationship boundaries. We believe in authenticity over superficiality, and in conversations over text messages.

Conversations over digital media bring incredible promise to bridge people together over physical, cultural, and even language divides. Unfortunately, people and businesses looking to connect digitally have to make a choice between the impersonal experience served by email and plain text messages over legacy SMS systems or trusting their identity and data to a handful of messenger monopolies. The result is the connections we make digitally have become increasingly transactional and superficial. We are here to change that.

Our 7 core values

1. Endless tenacity for customers: Our origin story begins with the customer. Customers existed before businesses. They faced a problem for which few people dared to find a solution, and created customer value.

2. Better than the best: We set stretch goals for ourselves and our team. We must strive to pursue efficiency and effectiveness, speed and quality, but also exert a great amount of effort to achieve those goals.

3. Work to completion: We focus on the goals wholeheartedly until they have been completed. We expand and redefine our roles and responsibilities with ever more flexibility to achieve those goals.

4. The buck stops here: We believe we are leaders no matter where we are, no matter what position we are in. We strive to bear greater responsibility, and we neither let responsibility impute to others nor dissipate. We don’t blame others nor the environment. We hold ourselves responsible.

5. Already on it: We decide fast, move faster, and take on the responsibility of the results. We are brave enough to ask for forgiveness. We think deeply and learn continuously to make better decisions even faster. We lead ourselves and our team through the chaotic and uncertain times.

6. Highest corporate integrity: A great relationship between a company and its customers can only be built on the platform of high corporate integrity. We base our decisions and actions on the right reasons.

7. Global citizenship: We create the environment and culture to nurture talented people around the world. We actively embrace diversity across different ethnicities, genders, religions, and people with disabilities, cultivating the strength of the individuals and our team as a whole. We respect each other.