LucidyaLU

Software Architect

Lucidya is an AI-powered unified customer experience management (CXM) platform designed to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world, enabling them to turn raw data into meaningful interactions and actionable insights.

Lucidya

Employee count: 51-200

Saudi Arabia only

As a Software Architect at Lucidya, you will be responsible for the high-level design and architecture of our innovative product that leverages Machine Learning and Big Data technologies for content analysis. You will lead and mentor a team of software engineers, ensuring that best practices in software design and architecture are followed while continuously driving technical excellence.

In this role, you will collaborate closely with product managers, developers, and other stakeholders to define key software architecture decisions, frameworks, and technology stacks that align with our business goals. You will also focus on the scalability, performance, and security of our systems and ensure seamless integration of components across the architecture.

You will have the opportunity to work with the latest technology trends and practices, shaping the future direction of our products. If you have a passion for technology and the ability to convey complex technical concepts to diverse audiences, we would love to hear from you!

Key Tasks & Responsibilities

  • Develop and maintain the software architecture for our products.
  • Lead the design and implementation of robust, scalable, and high-performance systems.
  • Evaluate and recommend tools, technologies, and processes to ensure the highest quality product platform.
  • Collaborate with cross-functional teams to understand product requirements and integrate these into architectural designs.
  • Create architecture diagrams, documentation, and design patterns to convey complex concepts effectively.
  • Mentor and guide software engineers in best practices, coding standards, and engineering principles.
  • Stay updated with technology trends and emerging frameworks to integrate into our architecture.
  • Perform risk assessments and ensure the software is compliant with security standards.

Requirements

  • Educational Background:
    • BA/BS or Master’s degree in Computer Science, Software Engineering, IT or an equivalent field.
  • Experience:
    • 7+ years of software development experience, including 3+ years in software architecture roles.
    • Proven experience leading development teams in a technical capacity.
  • Technical Skills:
    • Strong knowledge of software design patterns, system architecture, and best practices.
    • Proficiency in programming languages such as Python, Ruby, or Java.
    • Experience with cloud technologies and architectures (AWS, Azure, GCP).
    • Familiarity with trending technologies (e.g., Microservices, API-first architectures, containerization with Docker/Kubernetes).
    • Experience with database systems (SQL, NoSQL) in designing and maintaining scalable architectures.
  • Soft Skills:
    • Excellent communication skills, with the ability to convey technical information to non-technical stakeholders.
    • Strong problem-solving skills with a focus on innovation.
    • Ability to lead and inspire teams, fostering a culture of collaboration and continuous improvement.

Benefits

Why Join Us?

This is more than just an engineering role—it’s an opportunity to shape the infrastructure and technical future of Lucidya. You’ll play a key part in scaling our platform, building a strong engineering culture, and delivering technology that empowers companies across the region and beyond.

We offer Employee Stock Option Plans (ESOP) to give you ownership in the company’s success, along with performance-based bonuses to reward your impact and dedication. As part of a fast-growing team, you’ll have the autonomy to lead, innovate, and grow—both personally and professionally.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Saudi Arabia +/- 0 hours

About Lucidya

Learn more about Lucidya and their company culture.

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At Lucidya, we're passionate about hiring the best talent to do their very best work. With our headquarters in Riyadh and offices in different countries around the world, we are funded by some of the most reputable investors in the region. We are scaling rapidly to meet the increasing demand for our products, which are designed to deliver breakthrough customer experiences. Our AI-powered unified customer experience management (CXM) platform is built to support CX and Marketing leaders in large enterprises, governments, and SMEs across the Arab world. We empower organizations to turn raw data into meaningful interactions and actionable insights, allowing them to build human connections and drive real business impact, safely and securely.

We believe in the transformative power of AI to revolutionize how businesses understand and engage with their customers. Our platform offers the most accurate Arabic sentiment analysis by understanding different Arabic dialects and slang, achieving unmatched accuracy for analyzing Arabic content. This provides a 360º view of customers by consolidating all customer interactions across many digital channels – whether via social media, emails, rating websites, or chat – into one platform. We pride ourselves on providing exceptional customer success service, with dedicated Customer Success Managers who understand your audience to ensure you are getting the most out of our platform. Ranked as the highest-rated in our category by users in the MENA region and among the best in the world, we serve a wide array of industries including Telecoms, Financial Services, Healthcare, Restaurants, Sports, Media & Entertainment, FMCG, Travel & Tourism, Marketing Agencies, Automotive, and Government & Consulting. We are committed to fostering an innovative work environment and have been recognized as a Great Place To Work® in the Middle East. Our mission is to give brands the power to deliver game-changing customer experiences.

Employee benefits

Learn about the employee benefits and perks provided at Lucidya.

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Hybrid remote options

Available for selected roles.

Professional Development Budget

Budget for professional development.

One-of-a-kind office space

Office space with recreational zones.

Generous vacation

Generous allocation of vacation days.

View Lucidya's employee benefits
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