HelpFlowHE

Real Estate Virtual Assistant

Since 2015, we've worked with 100+ brands to increase conversions with our unique approach to live chat and level up their operational results through our customer service support.

HelpFlow

Employee count: 11-50

Salary: 12k-12k USD

Philippines only

Position: Real Estate Virtual Assistant (POOLING)

Working Hours: US Business Hours

Hiring Company: We are a 10 year old remote staffing business with a fully remote team of 100+ employees. We started as a customer service agency, but have leveraged our client experience and technical acumen to become the industry's first AI empowered (human) virtual assistant service.

About the Role:

We are looking for a Real Estate Virtual Assistant empowered by AI tools to support daily operations within a real estate setting. This role requires someone detail-oriented and proactive, with experience handling administrative tasks, lead generation, CRM updates, appointment scheduling, and transaction coordination.

The ideal candidate is familiar with real estate processes and platforms, capable of managing multiple priorities, and comfortable using digital tools to streamline workflows. If you’ve worked in real estate support and have experience using AI tools and project management systems, this role offers an excellent opportunity to grow with a forward-thinking team.

Key Responsibilities:

Real Estate Support (50%)

  • Manage and update CRM systems (e.g., Zillow, HubSpot, KVCore, Salesforce)
  • Assist with property listings (MLS, Zillow, Redfin, etc.)
  • Handle lead generation and follow-ups via email, chat, and phone
  • Schedule and coordinate property showings, client meetings, and appointments
  • Research property details, market trends, and pricing
  • Assist with transaction coordination (e.g., contracts, agreements, and closing documents)
  • Maintain and organize property-related documents

General Operations Assistance (50%)

  • Manage calendars (Google Calendar, Calendly)
  • Handle email and inbox management
  • Update project management tools like Asana, Trello, or ClickUp
  • Conduct data entry and research
  • Prepare reports, presentations, and marketing materials
  • Provide customer support via email, chat, or phone
  • Coordinate with clients, real estate agents, and vendors

Requirements

Qualifications:

  • 1+ years of experience as a Virtual Assistant, with a focus on real estate support
  • Familiarity with real estate CRMs and property listing platforms
  • Strong general business support skills, including:
    • Administrative assistance
    • Calendar and schedule management
    • Email and inbox handling
    • Basic documentation and reporting
    • Professional written and verbal communication
  • Familiarity with tools like ChatGPT, Claude AI, Gemini, Notion AI, Canva AI (preferred but not required)
  • Strong skills in project management software (Asana, Trello, ClickUp)
  • Excellent attention to detail and organizational skills
  • Ability to work independently with minimal supervision
  • Tech-savvy and comfortable using productivity software (Google Suite, Microsoft Office, Slack, etc.)

Nice-to-Have Skills:

  • Knowledge of real estate contracts and legal processes
  • Experience in real estate marketing (social media, email campaigns)
  • Basic graphic design skills for property marketing (Canva, Adobe Express)

Technical Requirements:

  1. Stable high-speed internet with backup
  2. Computer (laptop or desktop) with recommended quad-core CPU 2.5GHz+, RAM 8GB+, and dual monitor
  3. Headset, mic, and webcam for meetings
  4. Dedicated and distraction-free workspace

Benefits

What we offer:

  1. Salary rate is up to $6/hr based on experience
  2. Pandemic-proof job
  3. Since you will be working from home, you get to save a lot of time and money.
  4. Company team events - Virtual and Offline
  5. Tenure Based Benefits
    1. HMO coverage up to $50/Month
    2. Paid Time Offs

What we don't offer:

  1. All government-mandated benefits (SSS, PAGIBIG, PHILHEALTH). Our team pays them voluntarily.
  2. Company Equipment - You must already have or buy or upgrade your current one to meet our minimum requirements.

Notes:

  1. For the best application experience, we recommend using MS Edge as your browser. This ensures optimal performance and minimizes any potential submission issues.
  2. Select any of the locations listed below. We're a fully remote company, so selecting any location from the list doesn't affect your application.
  3. Be sure to monitor your email's "Spam / Junk folder" so you do not miss any emails from us.
  4. Please provide an active mobile phone # (any Network, must have Viber but not a landline #) so we can contact you via text or call if needed.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 12k-12k USD

Location requirements

Hiring timezones

Philippines +/- 0 hours

About HelpFlow

Learn more about HelpFlow and their company culture.

View company profile

Since 2015, we've worked with 100+ brands to increase conversions with our unique approach to live chat and level up their operational results through our customer service support.

From the beginning, we focused on providing high level "business partner minded support" to our clients rather than the lowest cost "outsourced agents" other providers have pitched for decades.

With our 24/7 live chat team, we're not just answering visitor questions. We're leveraging our dataset and technology to predict abandons and engage with helpful conversations, leading to a "perfect timing" feeling in customers (and an insane ROI).

With our customer service team, we're not just answering basic support tickets for an hourly fee or a few dollars per ticket. We're configuring robust KPI metrics systems and reporting processes while streamlining your customer service process, which makes your entire operation more profitable (and produces loads of happy customers).

Culture Fit For Our Company

  • Happy and Successful on A Virtual Team: You prefer working virtually, you’re happy in this environment, and you use best practices for virtual teams to be successful.

  • Independently Effective: Once you understand the end goal, you are able to work independently day by day to achieve that goal. You know when to seek out help if needed.

  • Fast Learner: You don’t know everything, but can learn anything with a little direction from your Manager and the initiative you have to find self-guided / online resources.

  • Computer Savvy and Efficient: You have moderate to advanced computer experience, such as navigating quickly, using multiple apps at once, etc.

  • Levelling Up: You see and pursue opportunities to improve yourself, and the company.

  • Process: You respect creating and using processes, and take the time to document processes so that other team members can support you and scale your success.

Employee benefits

Learn about the employee benefits and perks provided at HelpFlow.

View benefits

Healthcare benefits

HMO coverage up to USD 50/Month.

Paid time off

This is rare with remote/freelance jobs.

View HelpFlow's employee benefits
Claim this profileHelpFlow logoHE

HelpFlow

Company size

11-50 employees

Founded in

2014

Chief executive officer

Jon Tucker

Employees live in

View company profile

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HelpFlow hiring Real Estate Virtual Assistant • Remote (Work from Home) | Himalayas