Benefits at Help Scout

Help Scout provides location independent salary, healthcare benefits, life insurance and 10 other employee benefits and perks.

Location independent salary

Location independent salary

Everyone is paid based on a formula that’s public to employees and optimized for fairness. You are paid the same no matter where you live.

Company retreats

International travel

Work at Help Scout, become a world traveler! It’s all part of our semi-annual retreats. Recent locations include Portugal, Mexico, Spain, and the US.

Equity benefits

Stock options

Every employee has the opportunity to become a shareholder and be part of the company’s success. We also have a public formula for option grants.

Sabbaticals

Sabbaticals

Stay 4 years and take a sabbatical!

Learning and development budget

Learning and development budget

In addition to a laptop and the basics, we help fund your personal development, and more.

Retirement benefits

Retirement benefits

Retirement savings (1% 401k match in US) for all our teammates.

Paid parental leave

Paid parental leave

New parents get twelve weeks to welcome a new family member.

Life insurance

Life insurance

We'll cover your life insurance so you don't have to worry.

Healthcare benefits

Healthcare benefits

We invest in 100% health and dental for your family

Generous vacation

Flexible time off

We recommend four weeks, but it’s flexible.

Disability insurance

Disability insurance

We'll cover your disability insurance.

Co-working space budget

Co-working space budget

We'll help fund a co-working space.

Home office budget

Home office budget

We'll help fund your home office.

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