Benefits at Help Scout
Help Scout provides location independent salary, healthcare benefits, life insurance and 10 other employee benefits and perks.
Location independent salary
Everyone is paid based on a formula that’s public to employees and optimized for fairness. You are paid the same no matter where you live.
Work at Help Scout, become a world traveler! It’s all part of our semi-annual retreats. Recent locations include Portugal, Mexico, Spain, and the US.
Every employee has the opportunity to become a shareholder and be part of the company’s success. We also have a public formula for option grants.
Stay 4 years and take a sabbatical!
Learning and development budget
In addition to a laptop and the basics, we help fund your personal development, and more.
Retirement savings (1% 401k match in US) for all our teammates.
Paid parental leave
New parents get twelve weeks to welcome a new family member.
We'll cover your life insurance so you don't have to worry.
We invest in 100% health and dental for your family
Flexible time off
We recommend four weeks, but it’s flexible.
We'll cover your disability insurance.
Co-working space budget
We'll help fund a co-working space.
Home office budget
We'll help fund your home office.