Help Scout logo

Help Scout is designed with your customers in mind.

Benefits at Help Scout

Help Scout provides location independent salary, healthcare benefits, life insurance and 10 other employee benefits and perks.

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Location independent salary

Everyone is paid based on a formula that’s public to employees and optimized for fairness. You are paid the same no matter where you live.

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International travel

Work at Help Scout, become a world traveler! It’s all part of our semi-annual retreats. Recent locations include Portugal, Mexico, Spain, and the US.

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Stock options

Every employee has the opportunity to become a shareholder and be part of the company’s success. We also have a public formula for option grants.



Stay 4 years and take a sabbatical!


Learning and development budget

In addition to a laptop and the basics, we help fund your personal development, and more.

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Retirement benefits

Retirement savings (1% 401k match in US) for all our teammates.

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Paid parental leave

New parents get twelve weeks to welcome a new family member.

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Life insurance

We'll cover your life insurance so you don't have to worry.


Healthcare benefits

We invest in 100% health and dental for your family

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Flexible time off

We recommend four weeks, but it’s flexible.

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Disability insurance

We'll cover your disability insurance.

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Co-working space budget

We'll help fund a co-working space.

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Home office budget

We'll help fund your home office.

Customer Support Tools



Nick Francis

Icons/design/feather/country/us United States
Icons/design/feather/country/pt Portugal
Icons/design/feather/country/au Australia
Icons/design/feather/country/es Spain
Icons/design/feather/country/ua Ukraine
Icons/design/feather/country/cz Czech Republic
Icons/design/feather/country/br Brazil
Icons/design/feather/country/ng Nigeria
Icons/design/feather/country/pl Poland
Icons/design/feather/country/gb United Kingdom
Icons/design/feather/country/uy Uruguay
Icons/design/feather/country/ca Canada
Icons/design/feather/country/it Italy
Icons/design/feather/country/ar Argentina
Icons/design/feather/country/fi Finland
Icons/design/feather/country/ie Ireland
Icons/design/feather/country/be Belgium

3 remote jobs at Help Scout

Help Scout is hiring Java Engineer, Senior Java Engineer, and more.

View all jobs at Help Scout
Help Scout logo

Help Scout



Help Scout logo

Help Scout



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129k-143k USD

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