Groove logo

Groove

About Groove

A better way to support your customers.

Groove's Shared Inbox, Knowledge Base, and Reports help your team provide personal support at scale. All without breaking the bank.

The why behind Groove

A lot of people ask me why we bothered to build Groove.

It’s a fair question. There are plenty of options out there for support software.

But the problem was that none of the options were right for me.

My small business was using Gmail to keep up with support emails, and we were struggling. Email is built for communication, not collaboration. With four employees trying to use the same support email inbox, our team’s work was a huge burden to track. A ton of stuff was slipping through the cracks.

Our customers weren’t happy, and neither were we.

So I looked for a better solution.

Unfortunately, what I found was that the help desk software on the market was way more than our small business needed.

Packed with features that I’d never use, the help desks I tried were all cluttered and overwhelming.

That’s why I started Groove.

Groove is a simple tool for growing small businesses that helps your team deliver personal customer support. We built it with a minimal feature set that anyone can use, and we left out everything else.

No clutter. No complexity. No extra features to confuse and overwhelm you.

I’m proud to say that Groove is the product that I wish existed back when I was looking for the perfect small business support software. And I’m also proud that our 8,000+ customers agree.

Whether you’re ready to move on from email, or you’re fed up with complicated help desk software, I hope you’ll give Groove a try. I’m confident that you’ll love it.

And if, for any reason, you don’t think that Groove is the best way for your small business to handle customer support — if it doesn’t make your team more productive and your customers happier — then you won’t pay a penny.

Give it a shot, and email me at [email protected]vehq.com to let me know what you think.

Learn about the technology and tools that Groove uses.

View tech stack View tech stack
Primary industry
Company size

11-50

Founded in

2011

Social media
Visit groovehq.com Visit groovehq.com

Countries

Icons/design/country/us United States
Icons/design/country/de Germany
Icons/design/country/es Spain
Icons/design/country/ru Russia
Icons/design/country/za South Africa
Icons/design/country/vn Vietnam

Groove's tech stack

Kubernetes, Helm, Amazon EKS, Less, and MySQL are some of the popular tools that Groove uses. Learn more about the Development, Languages & Frameworks, and Data Stores in Groove's Tech Stack.

Analytics

Application Hosting

Application Utilities

Collaboration

Data Stores

Development

Languages & Frameworks

Libraries

Primary industry
Company size

11-50

Founded in

2011

Social media
Visit groovehq.com Visit groovehq.com

Countries

Icons/design/country/us United States
Icons/design/country/de Germany
Icons/design/country/es Spain
Icons/design/country/ru Russia
Icons/design/country/za South Africa
Icons/design/country/vn Vietnam

We'll keep you updated when the best new remote jobs pop up.

mail
Subscribe

We care about the protection of your data. Read our Privacy Policy.

  • Blue Zinc logo

    At Blue Zinc we developed TM3 to help make complex business scenarios easy and take away the headache of running a clinic, whether it’s a large practice or small. TM3 has changed what is possibl

    Employees

    11-50

  • Gong.io logo

    Gong enables revenue teams to realize their fullest potential by unveiling their customer reality.

    Employees

    201-500

  • Argyle logo

    We’re putting control over employment data back into the hands of workers. At Argyle, we recognize that employment data is owned by the individual it represents.

    Employees

    51-200

  • Antavo logo

    Offering an enterprise-grade SaaS loyalty solution, Antavo builds comprehensive loyalty programs that foster brand love and changes customer behavior for retail, fashion, beauty, lifestyle, and

    Employees

    11-50

  • CircleCI logo

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery.

    Employees

    201-500

  • Songspace logo

    Songspace, a FUGA company, is an independent SaaS redefining the music rights & workflow Songspace is the leading creative workflow and rights management platform for music creators and righ

    Employees

    1-10