Chile onlyFront is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.
We are looking for a Senior Full Stack engineer in Latin America to remotely join a product feature team in the United States.
To be successful in this role you must be a quick learner, have proven software development skills, would identify with being a product and business-minded engineer, and work well in a small, dynamic, cross-functional team.
What will you be doing?
- Work closely with product managers, product designers and other engineers to build product features.
- You will be developing in a JavaScript environment, with special emphasis on TypeScript, Node.js, and React.
What skills and experience do you need?
- Industry experience building fast, reliable, real-time web-based applications.
- Fluency in a dynamic language like Javascript, Python, Ruby, or similar.
- Knowledgeable about modern web technologies and excited to learn new ones, e.g. Node.js, ES6, TypeScript, React.
- Exposure to architectural patterns of a large, high-scale web application.
- Product minded: committed to building the best user experience.
- Business minded: understands the power of leveraging technology toward business outcomes.
- Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.
- Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism.
Bonus:
- Experience with AWS technologies.
- Rigor in A/B testing, test coverage, and other web best practices.
- Experience working with complex data models at scale.
What we offer
✨ Competitive salary
🤝 Equity (we are post-series D backed by some of the best VCs in the US)
🏥 Private health insurance fully covered by Front
💪 Flexible Fridays - learn more here!
🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)
🛋 Mental health support with Modern Health
🍼 Family planning support with Maven
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice.
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