Plain

We’re building the customer support infrastructure to power every modern company. The kind of tool customer support team members love using, and one engineers love to build with.

We’re hiring people who learn quickly, have great product intuition, think commercially and enjoy the uncertainty of an early stage company.

Some of the things that define us

Build a business, not a utopia. We want everyone to make good business decisions, so we maintain full internal transparency on everything from founder salaries to runway.

Intentionally, proudly small. Small teams move faster. This means we make every decision from the lens of staying efficient and moving quickly.

High autonomy, high expectations. People do their best work when they are trusted. So we trust everyone to do what they think is right, to use their time flexibly and to work in the way that works for them.