Experience Design (XD) Team Lead - Americas Team

About you:

• You bring 8+ years of experience delivering UX and UI design for content heavy, CMS-based web projects for enterprise clients, including experience in an agency environment; with a practical understanding of the WordPress platform and design disciplines such as content design, user experience, and visual design.
• You have experience managing direct reports across design disciplines (UX, UI, Content Design); leading collaborative team meetings and ensuring a healthy and engaged culture amongst your team.
• You have a strong affinity for design and practical knowledge of web design practices. You deeply understand the needs and motivations of designers both from a managerial standpoint and from a design process standpoint.
• You love a challenge - whether that be a complex project or client - you are at your best when creating and delivering strategic solutions.
• You possess superior project awareness at all times; proactively understanding project goals and scope, identifying risks and mitigation paths, and delivering thoughtful, comprehensive design strategy.
• You demonstrate a senior-level consultative, client-focused approach that emanates expertise, professionalism, and transparency.
• You have excellent verbal and written English communication skills, both internally and externally. You are comfortable engaging and working with members of leadership to resolve conflicts and/or risks.

What you will do:

• Manage a team of 5-8 direct reports across our core design disciplines (Content Design, User Experience, and Visual Design), including oversight of their project resourcing, professional development and general well-being.
• Work closely with Experience Design leadership to proactively and professionally raise and mitigate concerns with team members and/or projects within your pod.
• Act as the day-to-day designer for 2-4 active projects; exhibiting an expert level ownership of the project from research to strategy to design production to client presentation.
• Ensure superior quality deliverables by collaboratively engaging cross-discipline leadership, and enforcing rigorous design QA processes and standards to provide end to end delivery and client satisfaction.
• Facilitate discovery engagements (onsite and remotely) that expertly define cross-discipline project requirements and that demonstrate an expert understanding of underlying client business goals and objectives. Consistently identify strategic opportunities to engage with the 10up Account Management Team and collaborate towards building strong, long-term client relationships.

Benefits of interest:

• Multiple paid time off programs, including accrued PTO, parental leave, bereavement leave, and company holidays – including an all-company break from Christmas Eve to New Years Day.
• Health, dental, and life insurance programs (available for United States team members).
• Retirement contribution programs (currently available in the U.S. and U.K.).
• $3,000 USD accrued annually in professional development budget for you to spend on conferences, training, or to buy back time for programs like independent study.
• Flexible and alternate schedule programs - including options for 4-day work week (Monday-Thursday) configurations.
• Global Company summits – opportunities to meet, socialize and learn with fellow 10uppers in person at remarkable destinations.
• An end-of-year all-hands bonus program, along with smaller opportunities for recognition throughout the year.

Join our team!