Zyrianna Smith

I am a motivated and adaptable customer service professional with strong experience in remote support, e-commerce, and call center operations. I have developed solid communication, problem-solving, and time-management skills through high-volume customer-facing roles.

At Walmart I supported purchases, returns, and inquiries, building interpersonal skills and daily problem-solving experience. During my time at Amazon I performed order processing, inventory management, and quality checks while adapting quickly to digital systems to meet fulfillment targets.

As a Customer Support Representative at Connexus I handled inbound calls, emails, and chat support, resolving issues efficiently and maintaining high satisfaction ratings. Most recently, as a Call Center Agent at VXI, I provided accurate, empathetic support for diverse clients while maintaining productivity in a remote-ready environment.

I am seeking a work-from-home position where I can contribute to team success and continue growing professionally, bringing technical adaptability, fast learning, and a customer-first ethos to every interaction.