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Jane Ogunje

@janeogunje

Customer service professional with strong remote support and complaint-resolution skills.

Zimbabwe
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What I'm looking for

I seek remote customer service roles where I can apply strong communication, problem-solving, and CRM skills in a collaborative, customer-focused team with opportunities for growth.

I am a result-oriented Customer Service Representative with proven experience handling inquiries, resolving complaints, and maintaining high satisfaction levels in fast-paced and remote environments. I consistently deliver clear, professional communication, manage multiple conversations, and maintain accurate CRM documentation to ensure continuity of service.

My background includes freelance virtual support and sales experience where I built rapport, recommended solutions, and met engagement targets. I am skilled in email and chat support, time management, and follow-ups, and I am open to full-time or part-time remote customer service roles.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Ambrose Alli University logoAU

Ambrose Alli University

Bachelor of Science, Zoology

Completed a Bachelor of Science in Zoology, focusing on biological sciences and related laboratory coursework.

Tech stack

Software and tools used professionally

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Jane Ogunje - Customer Service Representative - Freelance | Himalayas