Roxana Thompson

I am a dedicated and responsible professional with solid experience in customer service. My journey has been marked by a commitment to service excellence, where I have been recognized for my ability to learn quickly and adapt to new environments. I take pride in being punctual, respectful, and reliable, which has allowed me to build strong relationships with customers and colleagues alike.

Throughout my career, I have worked in various roles that have honed my skills in customer service and support. At Amazon, I contributed to machine learning projects in AI Support, optimizing global processes. My experience as a Human Resources Assistant involved providing live chat and call support to employees, ensuring their HR-related issues were addressed promptly. I have also managed customer inquiries and transactions in fast-paced environments, always focusing on customer satisfaction.