Zuzanna Pyt
@zuzannapyt
Support Worker at Lifestyle Supports, providing person-centred client support and documenting progress.
AustraliaWhat I'm looking for
At Lifestyle Supports in Australia, I provided person-centred support to clients and built positive relationships with clients, families, and multidisciplinary teams.
I monitored and documented client progress, reporting changes as needed.
At Merxu, I supported business clients in an e-commerce environment, resolving operational issues and coordinating with sellers and internal teams to address customer concerns from start to resolution.
At Allegro, I handled customer inquiries and complex cases, participated in the Close the Loop process, and shared recurring customer pain points to help improve the customer experience.
Experience
Work history, roles, and key accomplishments
Support Worker
Lifestyle Supports
Apr 2025 - Sep 2026 (1 year 5 months)
Provided person-centred support to clients and built positive relationships with clients, families, and multidisciplinary teams. Monitored and documented client progress, reporting changes as needed.
Customer Success Expert
Merxu
Sep 2021 - Feb 2024 (2 years 5 months)
Provided customer support to business clients in an e-commerce environment, resolving operational issues and answering customer queries. Managed customer issues from start to resolution, coordinating with sellers and internal teams to ensure a positive customer experience.
Customer Service Specialist/Dispute Monitoring and Coverage Specialist
Mar 2018 - Aug 2021 (3 years 5 months)
Managed customer inquiries across multiple channels, providing timely support and resolving issues effectively. Participated in the Close the Loop process, addressing customer concerns and rebuilding trust after unsatisfactory experiences.
Education
Degrees, certifications, and relevant coursework
WSB Merito University in Poznań
Bachelor, Management
2016 - 2019
Bachelor's degree in Management with specialization in sales manager from 2016 to 2019.
Greater Poland Regional Centre for Vocational Education
Post-secondary diploma, Dental Hygiene
2012 - 2015
Post-secondary diploma in Dental Hygienist from a two-year program completed in 2015.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
Salary expectations
Job categories
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