Zoe Reece

I am a persuasive and empathetic customer service representative with several years of experience in the field. My expertise lies in utilizing active listening and effective communication to drive customer satisfaction and loyalty. I have a proven track record of assisting customers and ensuring their needs are met promptly and efficiently.

Throughout my career, I have held various roles that have honed my skills in customer service and clerical support. My experience includes working as a Clerical Clerk and Chief's Assistant at the Caribbean Examinations Council, where I was responsible for logging and batching student exam pieces. Additionally, I interned at Jamaica National Group, where I assisted customers with card-related services, further enhancing my customer service abilities.