Ziyanda Nombula
@ziyandanombula
I guide customers through CRM onboarding, support operations, and remote service coordination.
South AfricaWhat I'm looking for
I've guided Pipedrive customers through CRM setup, workflow configuration, product adoption, and collaboration with internal teams. I also supported US AT&T customers with billing, technical support, account management, and service requests.
Currently, I coordinate customer and cleaner schedules at Muck Maids using BookingKoala, GoHighLevel, Kustomer, and Slack. Across SaaS, telecommunications, construction technology, retail, and eCommerce, I've built over 10 years of experience in onboarding, client relations, CRM administration, customer communication, documentation, and remote operations.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Muck Maids
Dec 2025 - Present (10 months)
Answer inbound calls, schedule cleaning services, and coordinate customer requirements and cleaner availability. Manage cleaner schedules, documentation, and use CRM tools to maintain records.
Education
Degrees, certifications, and relevant coursework
Cape Town High School
Matric, General
Completed secondary education at Cape Town High School.
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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