ZHziyaad hartley
@ziyaadhartley
Results-driven Senior Account Manager with 16 years of sales experience.
South AfricaWhat I'm looking for
I am a results-driven and dynamic Senior Account Manager with over 16 years of experience in sales, including 7 years in leadership roles within the customer service and sales industry. My proven ability to identify and capitalize on business opportunities has consistently delivered measurable success in achieving organizational goals. I excel in managing key functions, exceeding service expectations, and fostering an environment of continuous improvement.
Throughout my career, I have consistently delivered impactful results, including cost reduction with suppliers, stock loss minimization, significant sales revenue growth, operational optimization, and the implementation of high-value customer service principles. I prioritize building and nurturing strong relationships with team members, suppliers, and customers, as I firmly believe these connections are the foundation for sustained revenue growth and success across all sectors of the business.
Experience
Work history, roles, and key accomplishments
Senior Account Manager
LeadsCapital Group
Apr 2023 - Present (2 years 6 months)
Managed client accounts focusing on immigration and visa services. Led a team to ensure exceptional service delivery and compliance with immigration regulations.
Senior Account Manager
Leads Capital Group
Apr 2023 - Present (2 years 6 months)
Managed client accounts with a focus on immigration and visa services. Led a team to ensure exceptional service delivery and compliance with immigration regulations.
Financial Advisor
Metropolitan
Mar 2019 - Aug 2020 (1 year 5 months)
Provided personalized financial planning and investment strategies to clients. Built strong relationships and ensured compliance with financial regulations while achieving sales targets.
Sales and Marketing Consultant
Ignite Fitness
Feb 2018 - Mar 2019 (1 year 1 month)
Focused on driving gym membership growth through effective sales and marketing strategies. Developed promotional campaigns and built strong client relationships to enhance retention.
Sales Consultant/Sales Manager
Virgin Active
Feb 2013 - Nov 2017 (4 years 9 months)
Achieved membership sales targets as both a Sales Consultant and Sales Manager. Developed sales strategies, built client relationships, and collaborated with marketing teams to enhance membership growth.
Sales and Repairs Consultant
Vodacom/Vodafone
May 2009 - Mar 2013 (3 years 10 months)
Provided exceptional customer service while diagnosing and repairing cellular devices. Successfully met and exceeded sales targets through upselling and cross-selling products and services, while maintaining strong customer relationships.
Cellular Department Manager
Edgars
Nov 2011 - Mar 2013 (1 year 4 months)
Led a team to achieve sales growth and operational efficiency in the cellular department. Managed inventory control, developed sales strategies, and ensured high levels of customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Virgin Active Red Door
Functional Study, Sales and Marketing Operations
2013 - 2018
Studied Sales and Marketing Operations, focusing on Essentials of Management, Financial Management, Laws of Communication, Data Integrity, Neuro-Linguistic Programming, Demographic Acumen, Consumer Needs Analysis, and Consumer Relations.
Edgars Sales Academy
Business Management
2011 - 2013
Focused on Business Management, including Citrix and Retek systems, Stock Management, Consumer and Supplier Relations, Risk Management, and Financial Management.
Vodacom Sales and Repairs Academy
Cellular and PC Repairs
2009 - 2011
Studied Cellular and PC Repairs, Morphius System Software Programming, and Hardware Installation Sales and Marketing.
Rosebank College Of Cape Town
Graphic Design
2007 - 2008
Pursued studies in Graphic Design and Digital Photography.
Belgravia Senior Secondary School
High School Diploma
2001 - 2006
Completed Grade 12.
Belgravia Senior Secondary School
2001 - 2006
Completed Grade 12.
Belgravia Senior Secondary School
Grade 12
2001 - 2006
Completed Grade 12 education.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Social media
Job categories
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