Looking for a job

Zivai Cairns

@zivaicairns

I'm a computer science graduate applying coding, database, cloud and customer-service experience to business operations.

United Kingdom

Message

What I'm looking for

I'm keen to begin a business career where I can apply my computer science studies in coding, databases, cybersecurity, mobile apps, networks, and cloud development, while contributing clear communication, problem-solving, and teamwork.

I've completed a Computer Science degree at Leeds Beckett University, building knowledge of database development, coding, cybersecurity, mobile apps, networks, and cloud development.

At Victorian Plumbing, I handle high volumes of customer calls, troubleshoot product issues, support customers using the website, promote products, and encourage add-on sales. I focus on clear communication, accurate information, and building lasting customer relationships.

My experience also includes reception, data entry, appointment scheduling, and kitchen operations at Fat Hippo, where I was promoted from Kitchen Porter to Line Chef after two months. I enjoy taking initiative, solving problems, collaborating with teams, and bringing creative perspectives through filmmaking, animation, art, and video editing.

Experience

Work history, roles, and key accomplishments

Current

Customer services advisor

Current

Victorian Plumbing

Aug 2018 - Aug 2020 (2 years)

Handled high volume of customer calls, resolved product issues, and promoted add-on sales to maximize revenue. Built enduring client relationships and assisted team members during peak hours.

Customer Service Sales Troubleshooting Communication Skills Teamwork

Line Chef

Fat Hippo

Mar 2023 - May 2024 (1 year 2 months)

Improved kitchen efficiency by streamlining food prep processes and maintained high-quality dishes under pressure. Trained new staff and managed kitchen operations in the head chef's absence.

Food Preparation Kitchen Management Training Quality Control Health and Safety

Receptionist

i-view Leeds

Oct 2022 - Jan 2023 (3 months)

Managed multi-line telephone system, directed visitors, and handled appointment scheduling. Completed data entry tasks while maintaining confidentiality and adhering to deadlines.

telephone etiquette Data Entry Appointment Scheduling Confidentiality Communication Skills

Gardener

Garden Hedghog

Jan 2016 - Jul 2018 (2 years 6 months)

Performed a wide range of garden maintenance tasks including weeding, mowing, pruning, and planting. Used various hand tools and horticultural machinery to maintain green spaces.

Gardening Horticulture Equipment Operation Attention To Detail

Education

Degrees, certifications, and relevant coursework

Leeds Beckett University

Bachelor of Science, Computer Science

2020 - 2024

Grade: Lower Second Class Honours (2:2)

Earned a Bachelor of Science in Computer Science from Leeds Beckett University with Lower Second Class Honours (2:2).

St Marys College Crosby

A-Level, General Studies

2018 - 2020

Completed A-Levels at St Marys College Crosby from 2018 to 2020, achieving grades in Art, English Literature, and IT.

St Marys College Crosby

GCSE, General Studies

2013 - 2018

Completed GCSEs at St Marys College Crosby from 2013 to 2018, achieving grades in Art, English Literature, Religious Studies, ICT, English Language, Maths, History, Physics, Chemistry, and Biology.