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Callum Betty

@callumbetty

Technical Support Engineer at Cicor, testing in-house software and creating VB.NET programs used across the business to automate processes.

United Kingdom

Message

What I'm looking for

I’m looking to start a long-term career in work I know I will enjoy.

At Cicor, I test and document in-house software, support and train users on an evolving system, and maintain servers and SQL databases. I’ve also completed VB.NET programs used throughout the business to automate processes.

I’m studying Computing IT part time with The Open University while working full time. My degree includes cybersecurity, networking, programming, software engineering, and managing IT solutions, and I’m looking to start a long-term career in work I’ll enjoy.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Engineer

Current

Cicor

Nov 2022 - Present (3 years 11 months)

Testing and documenting in-house software, supporting and training users, and maintaining servers and SQL databases. Developed VB.net programs to automate business processes.

Software Testing Documentation User Training Server Maintenance SQL VB.NET Automation

Production Operative

IG Doors

May 2017 - Oct 2022 (5 years 5 months)

Worked on the production line hanging doors into frames, requiring physical stamina and strong concentration. Progressed to learn skills such as spraying and building doors/frames.

Production Line Door Hanging Physical Stamina Time Management Problem Solving Spraying Tool Use

Printer Assistant

Zenith Media

Sep 2016 - May 2017 (8 months)

Assisted printers by ensuring paper readiness and monitoring job progress to prevent delays. Held an in-house forklift license and learned health and safety precautions.

Print Assistance Paper Handling Forklift operation Health and Safety Time Management

B&M Cashier

B&M Retail

Jul 2015 - Aug 2016 (1 year 1 month)

Provided customer service, handled transactions accurately, and assisted with product inquiries. Also worked on the shop floor ensuring correct product placement and pricing.

Customer Service Cash Handling Communication Skills Time Management Teamwork Retail Operations

Kitchen Helper

Golden Gate

Apr 2015 - Jul 2015 (3 months)

Followed food hygiene regulations and completed tasks by strict deadlines, including peeling and cutting potatoes on schedule. Developed confidence and time management skills.

Food Hygiene Food Preparation Time Management Teamwork Hard Work

Education

Degrees, certifications, and relevant coursework

The Open University

Foundation degree, Computing IT

2023 -

Part-time study in Computing IT while working full-time, covering cyber security, networking, programming in Python, HTML, CSS, JavaScript, software engineering, and IT solutions.