Zilfa’u Garba
@zilfaugarba
Experienced Corporate and Business Personnel with 5+ years of experience.
What I'm looking for
I am a dedicated Corporate and Business Personnel with over 5 years of experience in identifying and implementing cost-saving initiatives, managing cross-functional projects, and building lasting client partnerships. My proficiency in data analysis, process improvement, and strategic planning has consistently driven organizational success.
Throughout my career, I have held various roles that have honed my skills in customer support and business development. As a Consultant and Client Support Agent, I provided expert guidance to clients, ensuring a smooth customer experience while handling inquiries and resolving complaints effectively. My ability to generate insightful reports on customer feedback has contributed to improved service delivery and customer retention.
I am passionate about leveraging my skills in operations management and strategic planning to foster growth and innovation within an organization. I thrive in collaborative environments and am always eager to learn and adapt to new challenges.
Experience
Work history, roles, and key accomplishments
Archivist/Record Officer (NYSC)
Nigeria Ports Authority
Jun 2024 - Jun 2025 (1 year)
Recorded and updated organizational files, ensuring accuracy and consistency. Managed the safe-keeping and proper organization of sensitive documents, enhancing document retrieval efficiency.
Consultant/Client Support Agent
Tribute Lifestyle
Apr 2022 - Jan 2024 (1 year 9 months)
Provided expert guidance to clients on product use, account setup, and platform navigation, ensuring a smooth customer experience. Handled client inquiries, resolved complaints, and maintained client satisfaction through timely and professional communication.
Business Development Representative
Justdatmart
Jan 2019 - Apr 2022 (3 years 3 months)
Managed daily accounting records and prepared comprehensive reports for management. Streamlined inventory management by accurately inputting new goods into the system.
Education
Degrees, certifications, and relevant coursework
Ahmadu Bello University
B.Sc (Ed) Business Education, Business Education
Studied Business Education at Ahmadu Bello University. The curriculum covered various aspects of business and education, preparing for roles in corporate and educational settings.
Availability
Location
Authorized to work in
Website
zilfaublog.wordpress.comJob categories
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