Open to opportunities

Sarah Obilor

@sarahobilor

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Customer-focused business development and operations professional.

Nigeria

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What I'm looking for

I am seeking a customer-facing role focused on customer success, systems support, or business operations where I can apply process improvement, client onboarding, and training to drive measurable outcomes and grow professionally.

I am a customer-focused Business Development and Operations professional with a BSc in Computer Science, experienced in client-facing roles, systems support, and process optimization. I learn new systems quickly and translate business needs into practical solutions that improve customer outcomes.

My background includes delivering measurable results across education, corporate business development, and operations — from improving student performance and introducing data-driven teaching approaches to driving a 40% increase in deal closures and a 35% revenue boost through process improvements.

I prioritize clear communication, documentation, and stakeholder management, and I bring strengths in systems analysis, data validation, training, and continuous improvement to remote or onsite roles that require customer success, onboarding, and operational excellence.

Experience

Work history, roles, and key accomplishments

Community Service Teacher

Speedladder Private School

Nov 2024 - Nov 2025 (1 year)

Delivered structured mathematics lessons and targeted academic support, applying data-driven tracking to identify gaps and improve student performance within one academic term.

Lesson planning Data Tracking Classroom Management Communication Training Time Management

Business Development Officer

Cemex Portals Limited

Feb 2024 - Jul 2024 (5 months)

Managed client communication and conducted business/process analysis that informed marketing improvements and supported onboarding, contributing to a 40% increase in deal closures across new office locations.

Client Communication Business Analysis Customer Onboarding Stakeholder Management Documentation CRM Process Improvement Sales Enablement

Supervisor

Asher Foods

Aug 2020 - Jan 2023 (2 years 5 months)

Oversaw daily operations and team coordination, introduced sales and operational process improvements that increased revenue by 35% within one year and delivered internal training to raise service consistency.

Operations Management Team Leadership Process Improvement Training Customer Service Performance Tracking Problem Solving Sales Operations

Education

Degrees, certifications, and relevant coursework

Imo State University

Bachelor of Science, Computer Science

2019 - 2023

Completed a Bachelor of Science in Computer Science at Imo State University, focusing on systems analysis, data validation, and software fundamentals.