I'm seeking a customer-focused role where I can leverage my experience in customer support, relationship management, and business development to deliver excellent service and contribute to business growth.
Open to opportunities
ESTHER NWAFOR
@esthernwafor
Customer support and business development professional delivering excellent service, practical solutions, and client success.
NigeriaWhat I'm looking for
I’m a motivated, adaptable professional supporting organizations through practical technology solutions, client engagement, and collaborative teamwork. I enjoy communicating with clients, solving problems, and turning ideas into meaningful results, bringing a balanced mix of technical awareness and strong interpersonal skills.
In my current role, I conduct lead generation to identify potential clients and expand market reach, respond to inquiries to deliver exceptional customer support, and guide prospects through the conversion process. I’ve also contributed as part of a project team to the setup and implementation of an ERP system for clients—supporting improved operational efficiency, onboarding, and customer support—while exploring grants, partnerships, and strategic opportunities that align with business goals.
Experience
Work history, roles, and key accomplishments
NS
Current
Technical Business Development
Newistt Business Services
Oct 2024 - Present (1 year 9 months)
Conducts lead generation and supports customer inquiries to drive client acquisition, conversion, and long-term relationship retention. Contributed to ERP system setup and implementation for clients as part of the project team, improving operational efficiency and onboarding/customer support.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
B.Sc (ED), Guidance & Counselling
Earned a B.Sc (ED) in Guidance & Counselling from Nnamdi Azikiwe University, completed in 2023.
JA
James Academy
West African Examination Council (WAEC), WAEC
Completed the West African Examination Council (WAEC) in 2016.
LA
Lucy Memorial Academy
First School Leaving Certificate, Primary Education
Completed the First School Leaving Certificate in 2006.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
NigeriaAuthorized to work in
Social media
Job categories
Interested in hiring ESTHER?
You can contact ESTHER and 90k+ other talented remote workers on Himalayas.
Message ESTHERGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
