Open to opportunities

Zero Droppa

@zerodroppa

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Motivated computer technician with strong communication and technical skills.

Jamaica

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What I'm looking for

I am looking for a role that allows me to apply my skills while learning and growing in a supportive environment.

I am a motivated individual with a solid academic foundation and practical experience in the field of technology. My journey began at St. Ann's Bay High School, where I developed a strong work ethic and a passion for learning. I further honed my skills at Marcus Garvey Technical High School, earning certifications that reflect my commitment to excellence.

During my time as a Computer Technician at M3 Connect, I gained invaluable experience in diagnosing hardware and software issues, providing customer care, and managing administrative tasks. My proficiency in Microsoft Office Suite, combined with my excellent written and verbal communication skills, has equipped me to work effectively in dynamic environments. I am a quick learner, eager to enhance my skills and contribute positively to any team.

Experience

Work history, roles, and key accomplishments

Computer Technician

M3 Connect

Jan 2019 - Present (6 years 5 months)

Assisted in the repair and diagnostic of computer hardware and software abnormalities. Provided customer care, addressed concerns, and promoted company merchandise. Performed administrative duties including filing, basic accounting, and word processing.

Customer Service Sales Microsoft Office Suite Administrative Support Communication Interpersonal Skills

Education

Degrees, certifications, and relevant coursework

Marcus Garvey Technical High School

City and Guilds Level 3, General Studies

Achieved City and Guilds Level 3 certifications in Reading and Writing, and Speaking and Listening. Also obtained Stage 2 Certification in Mathematics.

St Ann’s Bay School High School

High School Diploma, General Studies

Completed high school education with a diploma from St. Ann's Bay High School. Achieved CXC qualifications in Electrical Document Preparation and Management 1, English Language, Human and Social Biology 3, Office Administration 2, and Social Studies 2.