ZI

Looking for a job

Zeineb Idris

@zeinebidris

Hospitality operations professional at Sunyata Resort who managed guest relationships, reservations, and service recovery.

At Sunyata Resort, I managed day-to-day guest relationships, reservations, and service recovery, responding to requests and following up on issues. I also coordinated across departments to keep operational requirements moving.

At RRH food group INC., I managed partner relationships and coordinated weekly events, suppliers, and logistics. I’ve also supported guest relations and PR at Asmara Urban Resort and contributed to a boutique resort’s pre-opening and operation.

Experience

Work history, roles, and key accomplishments

SR

Resort Manager

Sunyata Resort

Apr 2025 - Apr 2026 (1 year)

Managed day-to-day client and guest relationships, handled reservations and service recovery, coordinated departments, and trained staff in customer service.

Customer Relationship Management Client Communication Training and Development Event Planning EZee PMS Microsoft Office Google Workspace

RI

Hospitality & Events Consultant

RRH Food Group Inc.

Apr 2024 - Apr 2025 (1 year)

Managed relationships with brands and partners, planned weekly events, coordinated logistics, and supported marketing initiatives.

Customer Relationship Management Event Planning Sales PR And Marketing Microsoft Office Google Workspace Canva

AR

Host & Guest Relations / Public Relations

Asmara Urban Resort

Aug 2023 - Feb 2024 (6 months)

Welcomed and engaged guests, represented the resort through PR activities, and supported events and promotions.

Client Communication Public Relations Event Planning

LS

Sales Specialist

London Sales

Feb 2023 - Aug 2023 (6 months)

Built customer relationships, provided personalized product recommendations, and supported purchasing decisions.

Client Communication Sales Customer Relationship Management

HI

Virtual Internship

HIYAP

Feb 2022 - Apr 2022 (2 months)

Participated in a virtual internship program.

AC

Waitress

Al Fal Compound

Jun 2017 - May 2018 (11 months)

Provided waitressing services.

Education

Degrees, certifications, and relevant coursework

AU

Arellano University

Bachelor of Science, Hospitality Management

2018 - 2022

Bachelor of Science in Hospitality Management from Arellano University, Manila, from July 2018 to April 2022.

IC

Italian Sommelier Course

Second level Italian sommelier course, Sommelier

Completed a second level Italian sommelier course.

FH

Flexible Industry Practicum for Hospitality Track (HIP)

Flexible Industry Practicum for Hospitality Track (HIP), Hospitality

Completed the Flexible Industry Practicum for Hospitality Track (HIP).

Tech stack

Software and tools used professionally

Google Workspace

Canva

Availability

Looking for a job

Location

Philippines

Authorized to work in

Salary expectations

80k+ PHP

Social media

Job categories

Hospitality Operations Management Hospitality Consultant Event Planner Guest Relations Manager Sales Specialist

Skills

Hospitality Operations Guest Relations Customer Relationship Management Reservations Management Service Recovery Event Planning Event Execution Sales Public Relations Partnership Management Vendor coordination Corporate Trainer EZee PMS Microsoft Office Google Workspace

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