Briget Po

Coordinated all event logistics at the venue, serving as the main point of contact for clients and internal teams to ensure seamless execution and client satisfaction. Promoted venue event capabilities, conducted tours, and developed strategies to attract new bookings, including preparing proposals and social media content.

Oversaw daily hotel operations, ensuring smooth functioning and accurate recordkeeping. Promptly and efficiently resolved guest concerns and complaints to maintain high service standards.

Developed and implemented marketing campaigns to promote food and beverage offerings. Managed online reservations and inquiries, streamlining the restaurant booking process and creating engaging social media content.

Assisted in managing restaurant operations, including staff scheduling and inventory control. Provided excellent customer service to ensure guest satisfaction.

Provided comprehensive administrative support to the CEO, including scheduling appointments, managing communication with departments and clients, and handling travel arrangements. Prepared essential reports to support executive decision-making.

Successfully managed a high volume of inbound calls, assisting callers with concerns, account questions, and claims. Ensured customer satisfaction by providing efficient and accurate support.

Managed cash flow and ensured accurate transactions while providing excellent customer service. Maintained the dining area, promoted specials, and handled guest service to enhance the dining experience.

Studied Financial Management, gaining a comprehensive understanding of financial principles and practices. Developed skills in financial analysis, investment, and corporate finance.