Camille Diano

I am a hospitality professional specializing in reservations management, guest communication, and remote front desk support, with experience across hotels and vacation rentals. I began my career in on-site hotel operations, where I handled guest inquiries, check-ins and check-outs, booking modifications, and service coordination, building a strong foundation in frontline hospitality and customer experience.

I later transitioned into remote guest reservation roles, managing bookings, payments, and calendar accuracy across platforms such as Escapia, Airbnb, VRBO, Booking.com, Symphony, Djubo, Breezeway, and Akia. In these roles, I helped maintain error-free reservations, prevented double bookings, and ensured timely guest communication from pre-arrival to post-checkout. I also coordinated cleaning and maintenance through work orders, contributing to smooth daily operations and positive guest experiences.

Known for my attention to detail, reliability, and proactive problem-solving, I consistently support hospitality teams by handling high volumes of inquiries, resolving guest concerns efficiently, and maintaining organized systems. My interests focus on working with hotels and short-term rental businesses that value operational accuracy, responsive guest support, and high service standards. I am particularly drawn to roles involving reservations, virtual front desk support, and guest experience coordination, where I can add immediate value and support long-term business success.