Zariah Mitchell
@zariahmitchell
I provide hands-on IT support, troubleshoot workstations, and manage device inventory and deployments.
United StatesWhat I'm looking for
I'm providing Tier 1 and Tier 2 IT support at WH Burkley, where I troubleshoot hardware, software, boot, peripheral, and connectivity issues for end users.
I've independently collected and cataloged more than 100 desktops, laptops, and towers for inventory and redeployment. I also configure and deploy workstations through OS installation, software setup, driver configuration, network testing, and user-environment customization.
I'm a Kent State University Information Technology graduate with a Database Design and Administration concentration, certified in CompTIA ITF+, TestOut PC Pro, and Microsoft Office Specialist.
Experience
Work history, roles, and key accomplishments
Providing Tier 1 and some Tier 2 IT Support & Services
IT Asset Collection & Inventory Management:
Independently collected and cataloged over 100 computing devices—including desktops, laptops, and towers—for inventory and redeployment purposes. Maintained accurate asset records and organized equipment by type, condition, and readiness status to support future IT planning and project needs.
Techn
Responsible for ensuring students are technically prepared for a successful job search and career in the Information Technology industry. This unique opportunity gave me growth through collaboration, learning, and guidance.
Worked as Shift Manager at Taco Bell.
Worked as Team Trainer at Taco Bell.
Worked as Clerical Assistant at Cleveland Central Recreation.
Education
Degrees, certifications, and relevant coursework
Kent State University
Bachelor's of Science, Information Technology Honors GPA:3.84
2022 - 2026
Database Design and Administration concentration
Cuyahoga Community College
Associate of Business, IT Development and Programing
2017 - 2021
Cuyahoga Community College
Associate of Arts - AA, General Studies Honors GPA:3.78
2017 - 2021
Horizon Science Academy Downtown
High School Diploma Honors GPA: 4.0
2017 - 2020
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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