Open to opportunities

Zandile Sogiba

@zandilesogiba

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Driven Sales Development Representative with a passion for client relationships.

South Africa

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What I'm looking for

I am seeking a dynamic role in sales that fosters growth and collaboration.

I am a driven and articulate Sales Development Representative with over 2 years of experience in client-facing sales roles. My expertise lies in outbound prospecting, lead qualification, and customer relationship management. I have a proven track record of identifying client needs and exceeding sales targets, utilizing CRM systems like HubSpot to enhance performance.

At Intelligent Debt Management, I managed and qualified over 500 client inquiries, achieving a 92% satisfaction rate and significantly contributing to increased conversion rates. My role involved conducting comprehensive financial analyses to identify client challenges and propose tailored debt solutions, effectively serving as the first line of the sales funnel. I thrive in high-growth, fast-paced environments and am passionate about building long-term business relationships.

Experience

Work history, roles, and key accomplishments

Sales Development Representative

Intelligent Debt Management

Jan 2022 - Jan 2024 (2 years)

Managed and qualified over 500+ client inquiries, achieving a 92% satisfaction rate and contributing to increased conversion rates. Conducted financial analysis to identify client challenges and proposed tailored debt solutions. Utilized CRM tools to manage pipeline activity and worked with cross-functional teams to ensure smooth lead transitions.

Outbound Prospecting Lead Qualification Sales Pipeline Management Cross Functional Collaboration Time Management Communication

Brand Ambassador

South Point Student Accommodation

Jan 2017 - Mar 2017 (2 months)

Prospected and engaged with over 230+ students, increasing accommodation sign-ups by 17% through direct outreach and tailored marketing messages. Maintained accurate data collection to support lead tracking and customer follow-ups.

Outbound Prospecting Data Collection Customer Engagement Marketing Strategies

Casual Worker (Customer Support)

Pep Stores

Jan 2013 - Dec 2014 (1 year 11 months)

Delivered friendly, solution-focused customer service while supporting store sales and logistics. Strengthened interpersonal skills and developed a strong foundation in client engagement.

Customer Service Interpersonal Skills Client Engagement Sales Support Problem Solving

Education

Degrees, certifications, and relevant coursework

Boston City Campus & Business College

Bachelor of Commerce, Business Management

2017 - 2020

Completed a Bachelor of Commerce in Business Management with a focus on Marketing Management and Brand Management, achieving high marks in both subjects. The program included courses in Industrial Psychology, Project Management, and Financial Planning.