Open to opportunities

Nontokozo Dumakude

@nontokozodumakude

Message

Sales development representative with 4+ years driving revenue and pipeline growth.

South Africa

Message

What I'm looking for

I seek a customer-focused sales role where I can drive pipeline growth, lead and mentor teams, use CRM tools like HubSpot, and contribute to measurable revenue gains.

I am a results-driven Sales Development Representative with over four years of experience building pipelines, prospecting, and exceeding sales targets. I leverage data-driven insights and industry knowledge to craft compelling pitches and identify new business opportunities.

My experience spans NGOs and corporate teams where I progressed to team lead roles and managed sales teams, focusing on lead generation, warm and cold calling, and CRM-based outreach. I am collaborative, customer-focused, and comfortable working across cross-functional teams to support revenue goals.

I bring hands-on expertise with HubSpot and CRM workflows, proven success in developing and managing sales reps, and a strong track record of delivering exceptional customer experiences and measurable sales results.

Experience

Work history, roles, and key accomplishments

Sales Development Representative

Boldr

Jan 2020 - Jan 2022 (2 years)

Served as USA sales development representative focusing on lead generation and cold outreach, generating qualified leads through warm and cold calling. Utilized CRM tools to track pipeline and improve conversion.

Lead Generation Cold Calling CRM Warm Calling Pipeline Management Sales Outreach Qualification Communication

Sales Team Leader

Maxlaw

Jan 2022 - Present (3 years 8 months)

Managed and coached a sales team to meet performance targets, coordinated with wider development teams to implement sales processes and improve conversion. Oversaw day-to-day sales operations and reporting.

Team Leadership Sales & Management Coaching CRM Cold Calling Lead Qualification performance reporting Sales Operations

Sales Development Representative

Cancer Foundation

Drove revenue growth through strategic prospecting and pipeline development, exceeded sales targets and improved donor engagement for the NGO. Promoted to Team Lead after delivering consistent results and coaching peers.

Prospecting Pipeline Development Cold Calling Lead Generation Team Leadership Customer Relationship Management Sales Pitching

Education

Degrees, certifications, and relevant coursework

University of South Africa

Bachelor of Marketing, Sales Development

Activities and societies: Team lead; social media sales development for NGO (Cancer Foundation)

Promoted to Team Lead while studying and working with the wider development team at the University of South Africa; studied Sales Development related subjects.