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Rufaro MoloiRM
Open to opportunities

Rufaro Moloi

@rufaromoloi

Sales Development Representative with a passion for customer service.

South Africa
Message

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a dedicated Sales Development Representative with a strong background in customer service and sales. My experience spans various roles, including direct call center agent and insurance agent, where I have honed my skills in handling inbound and outbound calls, managing client relationships, and utilizing CRM software effectively. I thrive in fast-paced environments and am always eager to learn and grow.

Throughout my career, I have consistently exceeded monthly KPIs and have been recognized for my ability to adapt and lead within teams. My approach is detail-oriented, and I take pride in delivering exceptional service to clients. I believe that with the right tools and knowledge, I can contribute significantly to any organization.

Experience

Work history, roles, and key accomplishments

RC
Current

Sales Development Representative

Remote CoWorker

Mar 2025 - Present (5 months)

Currently working as a Sales Development Representative. Responsible for generating leads and qualifying prospects for the sales team.

AL

Direct Call Center Agent

Assupol Life

Oct 2023 - May 2024 (7 months)

Provided service and sold insurance products to clients. Handled inbound and outbound calls, addressing client queries and updating information on CRM software.

CL

Insurance Agent

Clientele Limited

Sep 2022 - Sep 2023 (1 year)

Serviced existing clients and processed new sales. Conducted inbound, outbound, and cold calls to prospective clients, utilizing CRM tools.

ST

Barista/Cashier

Starbucks

Jun 2022 - Sep 2022 (3 months)

Performed cashier duties and provided general store assistance. Ensured customer satisfaction and maintained store cleanliness.

CP

Field Agent

Crede Capital Partners

Feb 2020 - Feb 2021 (1 year)

Engaged in face-to-face sales activities. Responsible for direct customer interaction and closing sales.

Nike logoNI

General Store Assistant

Aug 2016 - Feb 2017 (6 months)

Processed sales and provided customer service. Focused on upselling products and assisting with general store duties.

RW

Cashier

RMB Winex

Dec 2014 - Dec 2015 (1 year)

Processed transactions accurately and efficiently. Ensured smooth customer checkout experiences.

Education

Degrees, certifications, and relevant coursework

SH

Sandringham High

High School Diploma, General Studies

Completed high school education, focusing on a broad curriculum to prepare for further studies and professional life. Developed foundational knowledge and skills across various subjects.

Tech stack

Software and tools used professionally

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Rufaro Moloi - Sales Development Representative - Remote CoWorker | Himalayas