Rufaro Moloi
@rufaromoloi
Sales Development Representative with a passion for customer service.
What I'm looking for
I am a dedicated Sales Development Representative with a strong background in customer service and sales. My experience spans various roles, including direct call center agent and insurance agent, where I have honed my skills in handling inbound and outbound calls, managing client relationships, and utilizing CRM software effectively. I thrive in fast-paced environments and am always eager to learn and grow.
Throughout my career, I have consistently exceeded monthly KPIs and have been recognized for my ability to adapt and lead within teams. My approach is detail-oriented, and I take pride in delivering exceptional service to clients. I believe that with the right tools and knowledge, I can contribute significantly to any organization.
Experience
Work history, roles, and key accomplishments
Sales Development Representative
Remote CoWorker
Mar 2025 - Present (5 months)
Currently working as a Sales Development Representative. Responsible for generating leads and qualifying prospects for the sales team.
Direct Call Center Agent
Assupol Life
Oct 2023 - May 2024 (7 months)
Provided service and sold insurance products to clients. Handled inbound and outbound calls, addressing client queries and updating information on CRM software.
Insurance Agent
Clientele Limited
Sep 2022 - Sep 2023 (1 year)
Serviced existing clients and processed new sales. Conducted inbound, outbound, and cold calls to prospective clients, utilizing CRM tools.
Barista/Cashier
Starbucks
Jun 2022 - Sep 2022 (3 months)
Performed cashier duties and provided general store assistance. Ensured customer satisfaction and maintained store cleanliness.
Remote Marketing Agent
Luhambo Marketing
Feb 2022 - Jun 2022 (4 months)
Conducted cold calling to warm up leads for the sales teams. Dialed different campaigns to generate interest and qualify potential customers.
Field Agent
Crede Capital Partners
Feb 2020 - Feb 2021 (1 year)
Engaged in face-to-face sales activities. Responsible for direct customer interaction and closing sales.
Sales Representative
Adidas
Jun 2018 - Dec 2018 (6 months)
Provided excellent customer service and managed sales transactions. Responsible for replenishing stock and general store assistance.
Processed sales and provided customer service. Focused on upselling products and assisting with general store duties.
Cashier
RMB Winex
Dec 2014 - Dec 2015 (1 year)
Processed transactions accurately and efficiently. Ensured smooth customer checkout experiences.
Education
Degrees, certifications, and relevant coursework
Sandringham High
High School Diploma, General Studies
Completed high school education, focusing on a broad curriculum to prepare for further studies and professional life. Developed foundational knowledge and skills across various subjects.
Availability
Location
Authorized to work in
Social media
Job categories
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