Open to opportunities

Courage Chikati

@couragechikati1

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4 years SDR experience tech.

South Africa

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What I'm looking for

Seeking a challenging sales role that leverages my skills in relationship building, lead generation, and revenue growth, with opportunities for career advancement and professional development.

As a relatively seasoned sales development representative with a proven track record of driving revenue growth, I leverage my exceptional relationship-building skills to identify and capitalize on new business opportunities. With a strong background in analytics and market research, I excel in qualifying leads, presenting solutions, and customizing product offerings to meet client needs. My expertise in social media and email outreach enables me to expand market reach and enhance client satisfaction.

Throughout my career, I have demonstrated adaptability, analytical thinking, and decision-making skills, allowing me to thrive in fast-paced environments. My proficiency in Salesforce and experience with task prioritization, goal setting, and objection handling make me a valuable asset to any sales team.

With a strong educational foundation in Social Sciences and certifications in Business Development and Sales Processes, as well as Foundations of Digital Marketing & E-Commerce, I am confident in my ability to drive sales growth and contribute to the success of any organization.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative

Current

Analytics Hive

Jan 2024 - Present (1 year 4 months)

Responsible for qualifying leads from marketing campaigns, contacting potential clients, and building long-term relationships. Achieved significant revenue growth and enhanced client satisfaction through effective communication and strategic outreach.

Lead Qualification Outreach Relationship Building Goal Setting

Administration Officer

Analytics Hive

Jun 2020 - Jan 2024 (3 years 7 months)

Provided administrative support, managed client communications, and ensured compliance with company policies. Developed databases and processed invoices while maintaining confidentiality.

Communication Skills Database Management Administrative Support Scheduling Invoicing Logistics Coordination Customer Service Compliance

Field Operations Manager

Track Field and Project Management

Jan 2019 - Jan 2023 (4 years)

Oversaw research projects, designed methodologies, and collaborated with teams to deliver actionable insights. Managed project timelines and supervised team members to ensure successful project completion.

Project Management Research Methodology Team Management Data Analysis Client Communication Strategic Planning Time Management Problem Solving Leadership

Group Market Research Manager

Knowledge Research Group

Jan 2015 - Aug 2017 (2 years 7 months)

Led market research initiatives, provided strategic recommendations, and analyzed consumer behavior to enhance customer satisfaction. Managed focus groups and ensured compliance with ethical standards.

Market Research Data Analysis Consumer Insights Focus Groups Survey Design Team Leadership Communication Skills Project Coordination

Market Research Executive

Knowledge Research Group

May 2013 - Dec 2014 (1 year 7 months)

Conducted qualitative and quantitative research, analyzed trends, and presented findings to stakeholders. Developed surveys and coordinated with vendors to ensure project success.

Qualitative Research Quantitative Research Survey Design Project Management Trend Analysis Presentation Skills