Zamantha Chloe Magsalin

I am a detail-oriented Virtual Assistant and Customer Service professional with hands-on experience supporting healthcare accounts and remote operations. I prioritize accurate documentation, timely reporting, and clear communication while managing multiple priorities independently.

In a recent Customer Service role, I assisted U.S.-based customers with diabetes-related product concerns, verified warranty and eligibility details, processed replacements per policy, and maintained compliance while handling sensitive health inquiries.

I have technical training in instrumentation and control engineering and practical exposure to PLC programming and industrial control systems from an automation internship. I pair technical knowledge (PLC, DCS, TIA Portal) with strong administrative skills like data entry, report creation, and workflow organization.

I am a reliable collaborator and independent contributor who delivers quality work on time. I seek opportunities where I can apply my customer-facing experience, technical background, and administrative strengths to improve operations and customer outcomes.