Zakria AbbasZA
Open to opportunities

Zakria Abbas

@zakriaabbas

Sales consultant with expertise in visa services and customer support.

United Arab Emirates
Message

What I'm looking for

I am looking for a role that allows me to utilize my sales and customer support skills in a dynamic environment, with opportunities for professional growth and development.

I am a dedicated professional with a strong background in sales consulting and customer support, currently working at Alketbi Travels in Abu Dhabi. My role involves providing expert guidance on visa options and processing applications, ensuring that clients receive tailored solutions to meet their travel needs. I pride myself on my ability to enhance client satisfaction through effective communication and efficient service delivery.

Previously, I served as a Scheduling Team Lead at MD Vision in Lahore, where I managed a team to meet daily targets and coordinated patient scheduling with various facilities. My experience as a Business Development Manager at Newway Gen further honed my skills in client engagement and digital marketing, allowing me to effectively educate clients and secure sales. I am passionate about leveraging my technical expertise and leadership skills to contribute to a reputable organization.

Experience

Work history, roles, and key accomplishments

AT
Current

Sales Consultant

Alketbi Travels

Aug 2022 - Present (2 years 11 months)

Delivered expert guidance on visa options and tailored solutions to meet clients' travel and work objectives. Processed and finalized visa applications, ensuring accurate documentation and timely submissions to consulates and embassies. Specialized in flight ticket sales, providing clients with competitive pricing and efficient route planning.

MV

Scheduling Team Lead

MD Vision

May 2019 - Present (6 years 2 months)

Ensured daily targets were met for the department, providing support through calls, emails, and online chats to schedule patients for required facilities. Managed team tasks, including insurance eligibility checks and scheduling, while coordinating with facilities to ensure synchronized systems.

NG

Business Development Manager

Newway Gen

May 2015 - Present (10 years 2 months)

Managed teams to ensure smooth operations, handling client calls, email support, and online chats to secure sales and provide after-sales service. Conducted presentations, addressed client concerns, and negotiated issues, educating clients on digital marketing and enrolling them based on their needs and budgets.

Education

Degrees, certifications, and relevant coursework

PU

Punjab University

B.Sc, Double Math Economics

Completed a Bachelor of Science degree with a dual specialization in Mathematics and Economics. Gained a comprehensive understanding of quantitative analysis, economic principles, and their applications.

AC

Army APS College

F.Sc, Pre-Engineering

Pursued a Faculty of Science (F.Sc) in Pre-Engineering, building foundational knowledge in core science subjects. Developed strong analytical and problem-solving skills essential for engineering disciplines.

FS

Federal Govt. School

Matric, Computer Science

Achieved Matriculation in Computer Science, focusing on fundamental computer concepts and basic programming. Acquired initial skills in information technology and computational thinking.

Tech stack

Software and tools used professionally

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Zakria Abbas - Sales Consultant - Alketbi Travels | Himalayas