Zakria Abbas
@zakriaabbas
Sales consultant with expertise in visa services and customer support.
What I'm looking for
I am a dedicated professional with a strong background in sales consulting and customer support, currently working at Alketbi Travels in Abu Dhabi. My role involves providing expert guidance on visa options and processing applications, ensuring that clients receive tailored solutions to meet their travel needs. I pride myself on my ability to enhance client satisfaction through effective communication and efficient service delivery.
Previously, I served as a Scheduling Team Lead at MD Vision in Lahore, where I managed a team to meet daily targets and coordinated patient scheduling with various facilities. My experience as a Business Development Manager at Newway Gen further honed my skills in client engagement and digital marketing, allowing me to effectively educate clients and secure sales. I am passionate about leveraging my technical expertise and leadership skills to contribute to a reputable organization.
Experience
Work history, roles, and key accomplishments
Sales Consultant
Alketbi Travels
Aug 2022 - Present (2 years 11 months)
Delivered expert guidance on visa options and tailored solutions to meet clients' travel and work objectives. Processed and finalized visa applications, ensuring accurate documentation and timely submissions to consulates and embassies. Specialized in flight ticket sales, providing clients with competitive pricing and efficient route planning.
Scheduling Team Lead
MD Vision
May 2019 - Present (6 years 2 months)
Ensured daily targets were met for the department, providing support through calls, emails, and online chats to schedule patients for required facilities. Managed team tasks, including insurance eligibility checks and scheduling, while coordinating with facilities to ensure synchronized systems.
Business Development Manager
Newway Gen
May 2015 - Present (10 years 2 months)
Managed teams to ensure smooth operations, handling client calls, email support, and online chats to secure sales and provide after-sales service. Conducted presentations, addressed client concerns, and negotiated issues, educating clients on digital marketing and enrolling them based on their needs and budgets.
Education
Degrees, certifications, and relevant coursework
Punjab University
B.Sc, Double Math Economics
Completed a Bachelor of Science degree with a dual specialization in Mathematics and Economics. Gained a comprehensive understanding of quantitative analysis, economic principles, and their applications.
Army APS College
F.Sc, Pre-Engineering
Pursued a Faculty of Science (F.Sc) in Pre-Engineering, building foundational knowledge in core science subjects. Developed strong analytical and problem-solving skills essential for engineering disciplines.
Federal Govt. School
Matric, Computer Science
Achieved Matriculation in Computer Science, focusing on fundamental computer concepts and basic programming. Acquired initial skills in information technology and computational thinking.
Availability
Location
Authorized to work in
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