Open to opportunities

Anirudha kantarajapura Shivashankar

@anirudhakantarajapur

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Customer Relationship Manager with over 8 years of experience.

United Arab Emirates

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What I'm looking for

I seek a dynamic role that fosters growth and values customer relationships.

I am a dedicated Customer Relationship Manager with over 8 years of experience in sales and customer service. My journey has taken me through various roles, from a Senior Executive in education counseling to a Relationship Officer in the banking sector. I excel in building strong relationships with clients and understanding their needs, which allows me to provide tailored solutions that drive satisfaction and loyalty.

Throughout my career, I have consistently achieved sales targets and contributed to team success. My expertise in lead generation, customer database management, and strategic problem-solving has enabled me to thrive in competitive environments. I am passionate about helping clients navigate complex processes, particularly in immigration and financial services, ensuring they receive the best possible guidance and support.

As I look to the future, I am eager to leverage my skills in a challenging role that allows me to continue growing professionally while making a positive impact on clients and the organization.

Experience

Work history, roles, and key accomplishments

Current

Relationship Officer

Current

Markai Commercial Brokers

Sep 2023 - Apr 2024 (7 months)

As a Relationship Officer, I focused on lead generation through cold calling and managing the existing customer database. I created unique selling propositions to convert leads into potential clients while achieving sales targets and supporting team members.

Lead Generation Cold Calling Sales Target Achievement Team Collaboration

Immigration Consultant

FNP Immigration Consultants

Jan 2023 - May 2023 (4 months)

Provided strategic advice on immigration matters, ensuring smooth processing of visa applications. I interviewed clients to determine eligibility and supervised the completion of all relevant documents.

Immigration Law Document Supervision Regulatory Compliance

Customer Relationship Officer

M&M Marketing Management

Dec 2021 - Sep 2022 (9 months)

Maintained strong relationships with clients, identified their needs, and proposed suitable solutions. I ensured client satisfaction and met sales/revenue targets through effective communication and problem resolution.

Client Relationship Management Sales Target Achievement Communication Skills

Education Counselor

Ace Creative Learning Pvt. Ltd.

Sep 2019 - Nov 2020 (1 year 2 months)

Counseled parents on their children's education, addressing their needs and requirements. I worked in sales and customer relations, managing a team and tracking performance to achieve admissions targets.

Sales Management Team Leadership Performance Tracking Customer Relations Management

Medical Representative

JMJ Healthcare Pvt. Ltd.

Aug 2014 - Aug 2019 (5 years)

Conducted B2B sales in the healthcare sector, fixing appointments with doctors and management. I provided product demonstrations and ensured timely delivery of consignments with proper documentation.

B2B Sales Product Demonstrations Appointment Setting Documentation Client Relationship Management

Customer Service Executive

HGS Global Solutions

Apr 2013 - May 2013 (1 month)

Worked as a customer service agent for Amazon, resolving client issues related to their orders. I ensured customer satisfaction through effective problem-solving and communication.

Customer Service Problem Solving Communication Skills Order Management