Zain Khan

Managed end-to-end sales quoting pipeline and validated complex orders in Salesforce CPQ, improving order accuracy and resolving billing and fulfillment issues promptly. Conducted audits and cross-functional collaboration with Sales, Accounting, Supply Chain and Legal to streamline order management.

Conducted third-party agreement audits and delivered financial and operational insights to optimize costs, achieving £15K MRR savings in three months by decreasing supplier costs. Reported to the Commercial Director and recommended process improvements.

Processed e-billing and CDR analysis to identify optimization opportunities and developed process guides to standardize billing operations. Contributed to Unit4 migration and billing improvements.

Reduced aged debtors by improving collections and performing bank reconciliations, margin analysis and reporting to optimize cash flow and receivables management.

Operated AWS/EKS environments, maintained Helm/Kustomize configs, contributed Terraform modules, and streamlined CI/CD pipelines to improve deployment reliability and reduce alert noise.

Managed and increased revenue streams for multiple appeals and developed automated HMRC checks in Excel to streamline accounting processes and improve accuracy.

Supported SAP integration and KPI management for AP teams, led workshops to improve SLA performance and assisted with SAP and Power BI reporting to enhance payment operations.

Implemented Workday migration tasks, built profitability reports and mapped P&L and balance sheet items to increase client profitability and control business unit costs.

Processed daily invoice volumes and supported revenue recognition and foreign currency transactions while resolving customer queries to maintain accurate accounts payable/receivable.

Managed warranty and contract invoicing, credit account applications and risk analysis while maintaining collections reporting to improve receivables performance.

Managed AP/AR and payroll, performed stock ledger analysis and served as first point of contact for business partners to ensure accurate financial operations.

Completed A-Levels in English, Economics, and Psychology at Luton Sixth Form College, awarded June 2011.

Completed GCSEs in multiple subjects including English Literature, Biology, Physics, English Language, Mathematics, Chemistry, IT, French, History, and Physical Education, awarded June 2009.