Jade Williams

I’m a commercially driven SaaS professional with a proven track record of optimising revenue performance across the full customer lifecycle—from acquisition through retention and expansion. I focus on making revenue outcomes more predictable by improving pipeline visibility and forecasting.

In my current role at InfoTrackUK, I oversee performance across a ~190-account portfolio, balancing scale with a strategic focus on high-value enterprise clients. I transformed an underperforming segment of capped accounts into 20+ active, revenue-generating clients, and I lead structured account growth strategies to drive upsell, cross-sell, and product adoption.

I’m known as a strong cross-functional operator: I align Account Management and Business Development to improve coordination, and I support revenue planning and forecasting discussions to strengthen growth outcomes. I also onboarded 5 new hires and mentor junior team members to improve ramp time and performance consistency.

Now I’m seeking to transition into a Revenue or Customer Operations role, where I can apply process improvement, systems thinking, and structured revenue performance to deliver scalable growth. I’m motivated by revenue operations that combine data-led decision-making with disciplined customer lifecycle execution.