Open to opportunities

Zaid Shams

@zaidshams

Message

Target-driven Business Development Representative specializing in outbound SaaS pipeline generation.

India

Message

What I'm looking for

I seek an outbound-focused BDR/ sales role at a growth-oriented SaaS company where I can scale multi-channel outreach, own pipeline generation, and apply automation to improve conversion.

I am a target-driven Business Development Representative with hands-on experience in cold outreach, ICP research, and demo booking for SaaS teams. I consistently generate predictable outbound pipelines by building personalized multi-channel sequences and maintaining CRM hygiene.

I have executed multi-channel campaigns using Instantly, Apollo, Sales Navigator and HubSpot, achieving high open and reply rates while generating hundreds of qualified leads across the USA, UAE and India. I design automation workflows with Make and Zapier to reduce manual work and improve follow-up efficiency.

I combine a disciplined process mindset with strong objection handling, qualification frameworks (QPC, AIDA, BANT) and data-driven optimization to improve deliverability, reply rates and demo conversion. I also bring AI/ML academic grounding, including a published IEEE Xplore paper on ML-based workflow optimization.

Experience

Work history, roles, and key accomplishments

Business Development Representative

Automease

Jun 2024 - Jul 2025 (1 year 1 month)

Executed multi-channel outbound campaigns and ICP-led research to generate 100+ high-fit B2B leads and schedule qualified demos, achieving 70% open rates and 20% positive reply rates. Designed automation workflows that reduced manual workload by 30–40% and improved deliverability through segmentation and A/B testing.

Outbound Prospecting Cold Emailing Apollo HubSpot Zapier ICP Research

Business Insights & Operations Intern

Balancial Technologies

Mar 2023 - May 2023 (2 months)

Identified and enriched B2B prospects and performed CRM cleanup to maintain pipeline accuracy, and produced weekly KPI reports to improve targeting and channel performance. Supported targeted outbound campaigns across SaaS and HR-tech sectors.

Data Validation CRM Hygiene HubSpot KPIs Sales Navigator

Education

Degrees, certifications, and relevant coursework

Guru Gobind Singh Indraprastha University

Bachelor of Technology, Artificial Intelligence and Machine Learning

2022 -

Pursuing a B.Tech in Artificial Intelligence and Machine Learning with coursework in AI business analytics, product design, machine learning, and data analytics; published an IEEE Xplore paper on ML-based workflow optimization.