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Zachary Schulz

@zacharyschulz

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Operations and administration leader growing client accounts through process-driven excellence and CRM optimization.

United States

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What I'm looking for

I’m looking for a leadership role where I can drive operational efficiency, improve collections and account processes, and support business growth through strong systems, training, and CRM-enabled workflow improvements.

I’m a results-driven Director of Administration who leads accounts receivable operations, supports full-cycle accounts payable, and strengthens internal processes across HR, payroll, IT administration, and compliance. I focus on operational accuracy and speed—driving collections performance and making it easier for teams to do great work.

In my current role, I’ve led accounts receivable to ensure > 90% on time payment collection and supported vendor communications through inbound invoice review, payment preparation, and check issuance. I also spearheaded a company-wide transition from QuickBooks to NetSuite with zero operational downtime, then implemented a full digital recordkeeping system that reduced document retrieval time and increased efficiency. I design and deliver internal training programs to raise process compliance and work closely with executive leadership to execute growth strategies that improve operational efficiency and profitability.

Before administration leadership, I built client-facing sales and hospitality experience that sharpened my relationship skills. I led residential turf care sales with a team-leading close rate of > 80% by delivering 70+ proposals weekly, and I managed a route service customer base of over 100—maintaining > 80% on time payment collection and achieving 100% contract renewal as expirations approached. These experiences shape how I lead today: clear communication, consistent follow-through, and measurable improvement.

Experience

Work history, roles, and key accomplishments

Current

Director of Administration

Current

Telecom Specialties Inc

Sep 2021 - Present (4 years 11 months)

Led accounts receivable operations to ensure 90%+ on-time payment collection and supported the full accounts payable process, including vendor communication and check issuance. Coordinated HR, payroll, and IT administration and supported sales tax compliance and vendor management, including transitioning from QuickBooks to NetSuite without downtime.

Residential Sales Representative

Arbor-nomics

Apr 2021 - Sep 2021 (5 months)

Achieved a team-leading 80%+ close rate by delivering 70+ proposals weekly to company-sourced leads. Built proposals from on-site property assessments and expanded customer services through proactive follow-up and relationship-building.

Residential Sales Proposal Development Property Assessment Follow up Relationship Building

Route Service Sales Representative

Cintas

Nov 2020 - Apr 2021 (5 months)

Managed a weekly route of 100+ customers by addressing concerns promptly and expanding the services utilized. Maintained 80%+ on-time accounts receivable and achieved 100% contract renewal as customer contracts approached expiration.

Route Sales Customer Service Customer Relationship Management Accounts Receivable Contract Renewal

Hotel Concierge / Hospitality Sales

Old Town Trolley Tours

Aug 2019 - Nov 2020 (1 year 3 months)

Sold attraction packages and local experiences, often leading the team in weekly strategic ticket sales. Provided personalized guest service and trip planning to increase guest satisfaction and earned the Coastal Concierge Certification through the Savannah Tourism Leadership Council.

Hospitality Sales Package Sales Ticket Sales Guest Service Guest Satisfaction Improvement Concierge Services Customer Satisfaction

Resident Advisor

Georgia Southern University

Aug 2015 - May 2017 (1 year 9 months)

Worked as a Resident Advisor in University Housing at Georgia Southern University.

Resident Advisor Student Housing

Conference Manager

Georgia Southern University

Served as a Student Employment Conference Manager in Conference Services at Georgia Southern University.

Education

Degrees, certifications, and relevant coursework

Georgia Southern University

Bachelor of Arts, History

Activities and societies: Student Employment Conference Manager (Summer 2017–2019) in Conference Services; Resident Advisor (08/2015–05/2017) in University Housing.

Earned a B.A. in History with a Religious Studies minor. Also held student leadership roles including Resident Advisor and Conference Services Conference Manager.