Open to opportunities

Brittany Monae

@brittanymonae

Message

Administrative and operations professional with 8+ years coordinating HR and office workflows.

United States

Message

What I'm looking for

I’m looking for a fast-paced role where I can own day-to-day office operations, coordinate schedules and teams, and support HR workflows—using strong communication and process improvement to improve service and efficiency.

I’m an administrative and operations professional with 8+ years of experience supporting office operations, coordinating schedules, and managing HR functions in fast-paced environments. I’ve processed customer billing and invoicing, supported payroll administration, ordered equipment and supplies, and maintained accurate, confidential documentation—often using QuickBooks to assist with bookkeeping and financial tracking.

In HR, I’ve supported full-cycle recruiting, onboarding, employee relations, and compliance by maintaining confidential personnel records and using ADP Workforce Now and Workday. I’ve also led teams in operations as a current hospitality operations manager—overseeing daily service delivery, resolving guest concerns, monitoring inventory and standards, and driving process improvement to increase team efficiency.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Chateau Elan Winery & Resort

May 2025 - Present (1 year 1 month)

Oversee daily hospitality operations by managing staff scheduling, training, and performance to deliver excellent guest service. Handle customer concerns, monitor inventory and compliance, and drive process improvements to improve team efficiency.

Hospitality Operations Staff Scheduling Guest Relations Inventory Management Compliance Process Improvement

Administrative Assistant

TLM Security Enterprises

Jan 2021 - Jan 2025 (4 years)

Managed daily office operations, coordinated technician schedules and service calls, and supported leadership with calendar and correspondence. Handled customer billing and invoicing documentation and supported bookkeeping using QuickBooks while maintaining accurate, confidential records.

Office Operations Scheduling coordination Billing & Invoicing Quickbooks Customer Relations Contract Administration Microsoft Excel

Human Resources Manager

Geiger Automotive

Jan 2019 - Jan 2021 (2 years)

Supported full-cycle recruiting, onboarding, and employee relations while maintaining confidential personnel records. Administered HR functions including payroll support using ADP Workforce Now and Workday and coordinated training, schedules, and compliance documentation.

Full Cycle Recruiting Employee Onboarding Employee Relations Payroll Support ADP Workforce Workday training coordination Compliance Documentation

Receptionist

Hennessy Lexus of Atlanta

Jan 2017 - Jan 2019 (2 years)

Served as the first point of contact for customers, clients, and vendors by managing multi-line phones and coordinating appointments. Provided front office administrative support including data entry, record keeping, and customer inquiries.

Customer Service Multi Line Phone Systems Appointment Coordination Front Office Administration Data Entry Record keeping Communication