Open to opportunities

Tevin Washington

@maxwellwashington

Message

Detail-oriented versatile professional with background in admin operations & customer-focused roles.

United States

Message

What I'm looking for

I want to apply my skills in customer-driven administrative operations, particularly in onboarding, staff scheduling, & invoicing. An opportunity to streamline processes, ensure smooth integration, & maintain accurate financial records. I enjoy creating clear onboarding experiences for new hires, managing schedules, & handling invoicing with a focus on accuracy and timeliness.

I bring a well-rounded skill set that supports both internal team efficiency and client satisfaction with experience spanning onboarding, staff scheduling, invoicing, and B2C sales.

In previous roles, I've successfully managed new hire onboarding processes, ensuring smooth transitions and positive first impressions for employees. I'm skilled in coordinating staff schedules to maintain optimal coverage and workflow, always balancing business needs with team morale. My invoicing experience has strengthened my attention to detail and reinforced the importance of accuracy in financial operations.

Additionally, my time in sales has sharpened my communication and relationship-building abilities, allowing me to engage effectively with clients and contribute to revenue growth.

I thrive in organized, team-oriented environments where I can support both operational goals and customer success. I'm passionate about streamlining processes, solving problems, and contributing to a company's day-to-day excellence.

Experience

Work history, roles, and key accomplishments

Program Accounting Specialist

Loyal Source Government Services

May 2019 - May 2025 (6 years)

As a Program Support Specialist and Program Accounting Specialist, I played a pivotal role in ensuring the seamless integration, training, and operational efficiency of medical providers and support staff deployed to U.S. CBP facilities. My responsibilities encompassed onboarding, credentialing, reimbursement processing, and fostering effective communication between field teams and corporate.

Communication Skills Project Management Problem Solving Salesforce Customer Service Analytical Skills Workday Account Planning Account Reconciliation Accounts Payable Training Training Content Design Content Development Customer Success Onboarding Onboarding Specialist

Sales Counselor

Universal Orlando Resort

Apr 2016 - Jan 2019 (2 years 9 months)

As a Sales Counselor, I was the first point of contact tasked with delivering exceptional customer service and sales support to guests planning their visits. Assisting guests over the phone, I provided detailed information about UO products and services and facilitated bookings to enhance their Universal Orlando experience.

Communication Skills Problem Solving Sales Strategy Sales Process Optimization Technical Support Performance Optimization

Executive Student Assistant

Florida State College of Jacksonville

Aug 2012 - Aug 2015 (3 years)

As an Executive Student Assistant at FSCJ, I provided essential administrative and technical support to the campus President, Deans, and Assistant Deans. Serving as a liaison between the executive office and the student body, ensuring smooth communication and efficient operations within the North Campus Presidents office.

Communication Skills Administrative Support Administrative Assistant Administrative Office Skills Administrative Work Administrative Processing Telephone System Telephone Coverage Record Maintenance Record keeping

Education

Degrees, certifications, and relevant coursework

University of Central Florida

Bachelor of Science in Interdisciplinary Studies, Business, Psychology, and Women & Gender studies

2014 - 2019

Grade: 3.3

Activities and societies: Fashion Society, Fashion Design, UCF Entrepreneurship Club, & Psychological Society UCF

This interdisciplinary degree integrates core principles from Business, Psychology, and Sociology, providing a comprehensive understanding of organizational dynamics, human behavior, and societal structures. This foundation is enriched by my minor as it offers insights into gender, sexuality, race, and power dynamics which prepared me for diverse professional environments.