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Yusef Mohomed

@yusefmohomed

Message

Branch Manager with expertise in operations and lead generation.

Australia

Message

What I'm looking for

I am looking for a role in tech sales that offers growth opportunities and a collaborative culture.

I am an experienced Branch Manager specializing in the automotive rental sector, currently based in Melbourne, Australia. My career has been defined by my ability to drive business growth through effective lead generation, operations management, and customer relationship building. At Ridelender, I successfully increased lead conversion and customer acquisition by implementing targeted outbound strategies, managing the entire sales cycle, and utilizing CRM systems to enhance vehicle utilization and customer satisfaction.

Throughout my career, I have demonstrated strong leadership and team management skills, training high-performing teams to achieve branch goals. My experience spans various roles, from administrative support to branch management, where I honed my skills in customer interaction, financial management, and operational efficiency. I am eager to transition into tech sales, leveraging my sales expertise and commitment to learning top Enterprise Sales practices for SaaS technologies.

Experience

Work history, roles, and key accomplishments

Current

Branch Manager

Current

Ridelender

Feb 2024 - Present (1 year 6 months)

Increased lead conversion and customer acquisition by implementing a targeted outbound strategy and managing the full sales cycle with efficient use of multi-channel outreach and CRM systems, leading to higher vehicle utilization and improved customer satisfaction. Developed and executed lead generation strategies, significantly increasing revenue through targeted initiatives.

Lead Generation Sales Cycle Management CRM Systems Customer Relationship Management Efficiency Improvement Financial Management Team Leadership Problem Solving Contract Negotiation

Admin Assistant

Ridelender

Jun 2023 - Present (2 years 2 months)

Supported seamless branch operations and improved customer service efficiency by accurately managing administrative tasks, qualifying leads, and delivering responsive client support across phone and in-person interactions. Called and qualified leads, assessing their potential and contributing to the lead management process.

Lead Qualification MYOB Invoicing Support Operations Communication Skills Customer Service Data Entry Customer Support Workflow Management

Administration Staff Member

Children's First Choice Family Day-care

Feb 2022 - Present (3 years 6 months)

Enhanced customer retention and streamlined administrative processes through effective client qualification strategies and proficient use of key software systems. Developed strategies to identify and qualify ideal clients, improving customer retention by aligning services with client needs.

Customer Retention Audit Record keeping Onboarding Harmony Software Payroll Processing Administrative Support

Education

Degrees, certifications, and relevant coursework

Monash University

Bachelor of Accounting, Accounting

Activities and societies: Capstone Unit – Consulting Project with Friends of Queen Victoria Market (March 2021 – May 2021): Communicated with the client, developed practical solutions for client-specific problems, outlined costs of current structure, gathered qualitative information for a 5000-word report, and presented solutions highlighting recommendations for organizational improvements.

Completed a Bachelor of Accounting at Monash University, focusing on core accounting principles and financial management. Engaged in a capstone consulting project with Friends of Queen Victoria Market, where I developed practical solutions for client-specific problems and prepared detailed reports.