I’m looking for a remote role where I can own customer support (live chat/email), coordinate schedules and HR onboarding tasks, and improve retention with organized workflows and clear communication—without micromanagement. I'm also available for data annotation, Transcription and data labelling.
Looking for a job
Adenuga Faruq
@youngproff123
Virtual Assistant and customer service professional delivering accurate support, HR coordination, and retention-focused communication.
NigeriaWhat I'm looking for
I’m a remote-ready Virtual Assistant with 5+ years of experience across banking, sales, and HR—built around delivering measurable results without constant supervision. I’m known for clear communication, dependable follow-through, and making clients feel truly supported through live chat and email.
In previous roles, I maintained 100% transaction accuracy as a bank teller, drove a 15% increase in customer retention through relationship management, and coordinated successful HR onboarding at an FMCG company. I also strengthen operations with structured reporting, CRM/ticketing workflows, KYC and onboarding support, and team coordination/training—enhanced by active use of AI tools and prompt engineering.
Experience
Work history, roles, and key accomplishments
Current
Data Annotator
Zulo Data Solution
Feb 2026 - Present (4 months)
I am a AI Data Annotator at Zulo AI Solutions
MG
HR Intern & Customer Service Rep
Meritan Oil and Gas
Mar 2020 - Feb 2021 (11 months)
Contributed to a 15% growth in customer retention by implementing structured follow-up protocols and relationship management techniques for a petroleum product customer base. Supported HR onboarding and attendance coordination while handling POS transactions and producing daily fuel sales and stock usage reports for management review.
Education
Degrees, certifications, and relevant coursework
University of the People
Bachelor of Business Administration (BBA), Business Administration
2025 -
Pursuing a Bachelor of Business Administration (BBA) at the University of the People, expected to complete in January 2028.
HP
Hassan Usman Katsina Polytechnic
Higher National Diploma, Agricultural Extension & Management
2017 - 2023
Completed a Higher National Diploma in Agricultural Extension & Management at Hassan Usman Katsina Polytechnic from December 2017 to August 2023.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Salary expectations
3000k-4000k USD
Job categories
Skills
Customer ServiceLive Chat SupportEmail SupportVirtual AssistanceCalendar ManagementHR & AdministrationEmployee OnboardingKYCData EntryRecords ManagementCRMTicketing SystemsInvoice ProcessingPayment ProcessingMicrosoft ExcelMicrosoft WordMicrosoft PowerPointReport WritingDocumentationTeam CoordinationTrainingAttendance ReportingEnd Of Day ReportingPrompt EngineeringChatGptClaudeCanva AIMindrift By TolokaGoTranscriptAviatrixCanvaEnhanceIncreaseKeepMatter Remote
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